Commissions Support Specialist

Open Doors to a Global Financial Career

Financial services thrive on accuracy, deadlines, and trust. In this position, you become the pulse that keeps commission operations beating on time and in balance. While the numbers stay on your desk, their impact travels worldwide-giving you a global career path without crossing borders.

Job Description

As a Commissions Support Specialist, you will manage commission reports, ensure accurate financial data, and resolve discrepancies while meeting deadlines. This role blends precision, stakeholder collaboration, and back-office efficiency to keep financial operations running smoothly.

Job Overview

Employment type: Full-time

Shift: Day shift, Weekends Off, Monday to Friday (7:00 AM - 4:00 PM PHT)

Work setup: Hybrid, Megatower, Ortigas

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Hybrid work arrangement
• Prime office location in Megatower, Ortigas (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• 3-5 years' experience in administration, finance, or back-office processing
• Strong attention to detail with solid Excel/data entry skills
• Good communication and customer service skills
• A collaborative team player with a positive, proactive attitude
• Experience in commissions administration is an advantage but not required
• Familiarity with Zendesk is a plus

Your Daily Tasks

• Process and reconcile high-volume commission reports
• Validate and match information on commissions received and paid
• Update and maintain accurate loan information
• Respond to commission-related inquiries from lenders and franchisees
• Track, enter, and report on charges and reimbursements
• Liaise with stakeholders to resolve commission discrepancies
• Reconcile bank deposits against lender reports
• Support monthly reporting and regular financial deadlines
• Work closely with tech teams to resolve system errors
• Assist the Commissions Manager with projects and ad-hoc deliverables

About the Client

Empowering Financial Growth Through Precision

Our client is a trusted Australian mortgage broking firm with over 30 years of industry leadership. Backed by a network of more than 1,000 brokers nationwide, they offer access to thousands of loan products from 40+ lenders. Specializing in home loans, refinancing, investment property loans, and business finance, they simplify complex financial decisions for Australians. Recognized with multiple industry awards, our client continues to deliver transparent, client-focused solutions that inspire confidence and growth.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra