Account Executive

The Account Executive serves as the back-office operations coordinator for NetSolar's Strategic Revenue and Growth team, managing complex, multi-stakeholder deal execution processes. This role applies advanced coordination expertise to orchestrate seamless documentation workflows across Growth, Commercial & Contracts, Finance, Legal, and Project Delivery teams. Acts as the trusted operational partner who ensures high-volume, high complexity deals progress efficiently while maintaining quality, compliance, and exceptional customer experience.

Deal Documentation & Coordination Excellence

• Prepare high-quality Letters of Intent (LOI), proposals, and supporting deal documentation using approved templates and guidelines
• Coordinate complex, multi-stakeholder approval workflows across Growth, C&C, Finance, Legal, and Project Delivery teams with precision and urgency
• Track and expedite documentation progress across simultaneous high-value deals, proactively identifying and resolving bottlenecks
• Maintain comprehensive deal tracking systems and provide real-time status updates to Business Development Managers and leadership
• Ensure all documentation adheres to approved formats, branding standards, and compliance requirements

Advanced Stakeholder Management & Communication

• Serve as the primary operational liaison between Growth/Revenue teams and all supporting functions (C&C, Finance, Legal, Project Delivery)
• Independently manage relationships with customers on documentation-related matters, addressing routine questions and coordinating information requests
• Anticipate stakeholder needs and proactively communicate status, risks, and required actions across complex deal ecosystems
• Translate business requirements into clear documentation requests for C&C and Legal teams
• Escalate complex commercial or legal issues to C&C while providing context and recommendations

Process Optimization & Quality Assurance

• Identify inefficiencies in documentation workflows, approval processes, and handover procedures, recommending practical improvements
• Develop and maintain process documentation, checklists, and quality control frameworks to ensure consistency and accuracy

Deal Documentation & Coordination Excellence

• Prepare high-quality Letters of Intent (LOI), proposals, and supporting deal documentation using approved templates and guidelines
• Coordinate complex, multi-stakeholder approval workflows across Growth, C&C, Finance, Legal, and Project Delivery teams with precision and urgency
• Track and expedite documentation progress across simultaneous high-value deals, proactively identifying and resolving bottlenecks
• Maintain comprehensive deal tracking systems and provide real-time status updates to Business Development Managers and leadership
• Ensure all documentation adheres to approved formats, branding standards, and compliance requirements

Advanced Stakeholder Management & Communication

• Serve as the primary operational liaison between Growth/Revenue teams and all supporting functions (C&C, Finance, Legal, Project Delivery)
• Independently manage relationships with customers on documentation-related matters, addressing routine questions and coordinating information requests
• Anticipate stakeholder needs and proactively communicate status, risks, and required actions across complex deal ecosystems
• Translate business requirements into clear documentation requests for C&C and Legal teams
• Escalate complex commercial or legal issues to C&C while providing context and recommendations

Process Optimization & Quality Assurance

• Identify inefficiencies in documentation workflows, approval processes, and handover procedures, recommending practical improvements
• Develop and maintain process documentation, checklists, and quality control frameworks to ensure consistency and accuracy
• Monitor documentation quality and compliance with Delegation of Authority (DoA), ensuring zero critical errors in deal execution
• Implement workflow improvements that reduce cycle time while maintaining quality and compliance standards
• Maintain organized repositories of templates, executed documents, and process guidelines for team reference

Mentorship & Knowledge Transfer

• Mentor and coach junior Account Executives on coordination best practices, stakeholder management, and documentation standards
• Provide guidance on navigating complex approval workflows, managing competing priorities, and handling challenging stakeholder situations
• Share expertise through informal coaching, peer reviews, and collaborative problem-solving
• Create and update training materials, templates, and standard operating procedures for the team
• Act as the go-to resource for questions on deal documentation processes, CRM/DocuSign usage, and cross-functional coordination

Customer Experience & Deal Closure Support

• Ensure seamless customer experience throughout the documentation and signature process
• Coordinate pre-signature requirements, document execution, and post-signature handovers with meticulous attention to detail
• Address customer documentation questions promptly and professionally, coordinating with C&C for commercial clarifications
• Support BDMs in managing customer expectations around timelines, requirements, and next steps
• Conduct post-closure reviews to identify improvement opportunities in the deal execution process