Human Resources Manager

About Total Care Connections

At Total Care Connections, we're driven by a mission to provide extraordinary care for seniors and adults with disabilities throughout Arizona and Colorado. As one of the fastest-growing home care and home health agencies in the Southwest, our success is built on our team's compassion, professionalism, and commitment to serving others. We're honored to have been recognized on the INC 5000 list for nine years, and we continue to expand our services and impact with purpose and integrity.

Job Summary:

The position is full-time and nonexempt. The position is responsible for leading and directing the routine
functions of the Human Resources (HR) department
including hiring, interviewing staff, administering pay, benefits, leaves, and enforcing company policies and practices. Ensuring that the daily
HR operations is running smoothly
.

Duties/Responsibilities:

·      
Supervisory Responsibilities:

o  Recruits, interviews, hires, and trains new staff in the department.

o  Oversees the daily workflow of the department.

o  Provide constructive and timely performance evaluations.

o  Handles discipline and termination of employees in accordance with company policy.

·       
Working Relationships:

o  Partners with the HR Director to understand and execute the company's human resource and talent strategy particularly as it relates to current and future talent needs, recruiting, retention, and succession planning.

o  Provides support and guidance to HR specialists/assistants, management, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.

o  Partner with the Company's payroll company to ensure compliance with federal, state, and local regulations.

o  Partner with the Recruiting Manager with the talent acquisition process, which may include recruitment, interviewing, and hiring of qualified job applicants, particularly for managerial, exempt, and professional roles; collaborate with managers to understand skills and competencies required for openings.

o  Oversees employee disciplinary meetings, terminations, and investigations.

·
Payroll & Benefits:

o  Partner with Payroll clerks and management on the bi-weekly and semi-monthly payrolls.

o  Assist with answering payroll and benefit questions.

·
Reporting:

o  Analyzes trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the company attracts and retains top talent.

o  Provide leadership with data on hires, terminations, pay, etc.

·       
Compliance & Regulation Adherence:

o  Maintains compliance with federal, state, and local employment laws and regulations, and recommends best practices; reviews policies and practices to maintain compliance in payroll, benefits, and hiring.

o  Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

·       
Training:

o  Create learning and development programs and initiatives that provide internal development opportunities for employees.

·       
Communication:

o  Attend all established team meetings and prepare for them accordingly.

o  Acts as a positive role model for the company when dealing with clients, employees, and the public.

o  Answers all calls or communications promptly and courteously.

o  Inform team members of any changes in policy and procedures.

·
Documentation:

o  Document coaching, and disciplinary conversations and save documentation in the employee file.

o  Take detailed minutes from meetings.

· Perform other duties as assigned.

Required Skills/Abilities:

· Excellent customer service skills.

· Excellent verbal and written communication skills.

· Excellent interpersonal, negotiation, and conflict-resolution skills.

· Proficiency with computers and technology.

· Excellent organizational skills and attention to detail.

· Strong analytical and problem-solving skills.

· Ability to prioritize tasks and delegate them when appropriate.

· Ability to act with integrity, professionalism, and confidentiality.

· Thorough knowledge of employment-related laws and regulations.

· Able to respond quickly to changing needs and workplace processes.

· Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

· Bachelor's degree in Human Resources, Business Administration, or related field required.

· A minimum of three years of human resource management experience is preferred.

· SHRM-CP or SHRM-SCP is highly desired.

Physical Requirements:

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to travel.

Why Join Total Care Connections

• A mission-driven organization where 
  servant leadership and radical generosity
   are core values.
• A supportive and growth-oriented culture that invests in its people.
• Competitive salary, benefits, and opportunities for advancement.
• The chance to shape the future of a dynamic, expanding healthcare organization.