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Learning Experience Consultant

3 weeks ago

Manila, National Capital Region, Philippines Hero Teams Full time

Posted: 05/01/2026

Closing Date: 06/02/2026

Job Type: Permanent - Full Time

Location: Manila

Job Category: Consulting and Strategy,HR & Recruitment

Who we are…

Founded in 2002, ELMO Software has established itself as a leading provider of innovative HR technology solutions, proudly serving over 2,000 mid-sized organizations and more than one million end users across Australia, New Zealand and UK. Our comprehensive suite of ISO-certified solutions covers the entire employee lifecycle, empowering HR professionals to effectively manage their workforce and contribute to strategic decision-making.

At ELMO, our purpose is to unleash the impact of HR. Designed with flexibility and scalability in mind, ELMO's one-stop HR Information System (HRIS) adapts to your unique needs and workflows, ensuring seamless integration into your existing processes. Leveraging powerful technology, automation, and data analytics, ELMO Software equips organisations with the tools they need to drive efficiency and enhance employee engagement.

Join us and be part of a dynamic team dedicated to transforming HR practices through cutting-edge technology

Life & Culture...

At ELMO, you'll join an extraordinary team dedicated to making a significant impact. We cultivate an authentic, collaborative, and vibrant work environment where creativity thrives.

As an ELMOnian, you become part of an exceptional community that encourages personal and professional growth. Here, you'll be supported through challenges, inspired to push your boundaries, and celebrated for your contributions.

Join us to not only advance your career but also to enjoy a fulfilling and enjoyable workplace experience

Some of our benefits include:

  • Hybrid setup
  • Annual paid vacation leaves (accrual)
  • Annual paid sick leaves (accrual)
  • 10 Filipino Public Holidays (accrual if you had to work you can use it later on)
  • HMO provided for you and 1 free dependent
  • Group life insurance
  • Quarterly meet ups
  • Birthday leave and YOU day
  • Mental Health/EAP programs
  • Work peripheral

Our values:

  • Reimagine What's Possible - We believe innovation is human at its core. By staying open, fearless, and adaptive, we continuously push boundaries - while keeping people at the heart of everything we do.
  • Obsess over Customers – Everything we do is designed to positively impact our customers.
  • Help Others Thrive - Be they colleagues, communities or customers, we champion ways to help others thrive.
  • Be Fearlessly Optimistic - We bring unwavering positivity to any challenge, as we know it will drive meaningful change.

Please note: Our internal Talent Acquisition team has got this covered, we're not open to using an agency for this role.

Job Description

About the Opportunity...

We're seeking a Learning Experience Consultant to own the end‑to‑end instructional design, content development, and facilitation of payroll solution training for customers and internal teams. You'll translate complex payroll workflows into engaging learning experiences that drive adoption, reduce time‑to‑value, and build user confidence.

What you'll do...

  • Conduct training needs analysis, learner profiling, and task analysis to define learning objectives and success measures for payroll learning journeys.
  • Design blended learning programs (self‑paced eLearning, live virtual, and in‑person) including curricula, storyboards, facilitator guides, participant workbooks, exercises, scenarios, and assessments.
  • Develop high‑quality learning assets (videos, interactive modules, simulations, job aids, quick‑reference guides, knowledge checks) aligned to adult learning principles and accessibility standards.
  • Facilitate live training (virtual and onsite) for customers, partners, and internal audiences; manage logistics, pacing, and engagement for mixed-ability cohorts.
  • Build role‑based pathways (e.g., payroll administrators, HR, managers, finance) covering setup, configuration, processing cycles, audits, reporting, compliance, and troubleshooting.
  • Partner with Product, Professional Services, and Support to keep training current with releases; transform SMEs' knowledge and product updates into scalable learning.
  • Curate and maintain a searchable content library; version and retire content on a defined cadence.
  • Embed change management techniques to support go‑live readiness, post‑implementation reinforcement, and certification where relevant.
Desired Skills and Experience

What we would like to see you bring to the team...

  • Proven experience in instructional design and learning facilitation for SaaS, HRIS, or payroll solutions.
  • Strong classroom and virtual facilitation skills with demonstrable learner engagement techniques.
  • Working knowledge of payroll concepts (pay cycles, awards/agreements, leave, super/retirement, taxation, audits, reporting) and how they show up in system workflows.
  • Expertise in adult learning theory & assessment design
  • Ability to translate complex product functionality into simple, task‑based learning and practice activities.
  • Excellent stakeholder management; comfortable collaborating with consultants, SMEs, and product managers.
  • Strong project management, prioritisation, and version control across multiple concurrent workstreams.
  • Have an open mind to accelerate L&D practices with AI and AI Technologies.

Technical/Learning Tools:

  • Authoring: Articulate 360 (Storyline/Rise), Adobe CC, Vyond, Camtasia (or equivalents).
  • Collaboration and delivery: Zoom/Teams, Miro, Google Workspace/Microsoft 365.
  • Learning tech: LMS/LXP, SCORM/xAPI packaging and reporting

Apply now and be part of the team shaping the future of work at ELMO

ELMO Software Pty Ltd is an equal opportunity employer, and we encourage applicants from diverse backgrounds to join our team. We are also committed to advancing reconciliation at ELMO through our Reflect Reconciliation Action Plan (RAP).

At ELMO, we are passionate about empowering HR with responsible, secure and safe AI, aiming to be among the first in Australia and New Zealand to achieve ISO 42001:2023 certification. Handling sensitive employee data necessitates strict adherence to our ISO 27001:2022 Certified security policies, making data privacy and security paramount in every role.