Customer Service

4 days ago


Makati City, National Capital Region, Philippines Peak Outsourcing, Inc. Full time ₱40,000 - ₱60,000 per year

Comp Package:

  • Basic Pay: 27,000
  • Upfront Allowance: 3,000
  • Performance Bonus: Up to 10,000

Job Overview:

We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and amenities. This role involves providing top-tier service while maintaining a positive and professional attitude.

Key Responsibilities:

  • Handle inbound or outbound calls with hotel guests and potential customers.
  • Assist with hotel reservations, cancellations, and modifications in a timely manner.
  • Provide accurate information on hotel rates, availability, policies, and promotions.
  • Resolve guest concerns and inquiries regarding hotel services and booking-related issues.
  • Ensure customer satisfaction by delivering efficient and effective solutions.
  • Process booking requests, modifications, and cancellations following company policies.
  • Maintain accurate records of all customer interactions using CRM tools and other company systems.

Qualifications:

  • Senior High school graduate.
  • At least 1 year experience in customer service, preferably in a hotel/reservation-related role in the BPO Industry
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical thinking abilities.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Experience with hotel reservation systems (e.g., Opera, Amadeus, etc.) is an advantage.
  • Flexibility to work various shifts including nights, weekends, and holidays.


  • Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱360,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...


  • Quezon City, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱444,000 - ₱1,332,000 per year

    Waiter dutiesGreet customers and guide them to their tables.Take food and beverage orders and enter them into the system.Provide menu recommendations and answer questions about food and beverages.Serve food and drinks to customers, ensuring accuracy and presentation.Check on customers to ensure satisfaction and refill drinks.Address customer service issues...


  • Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • customer service

    4 days ago


    Makati City, National Capital Region, Philippines MKS WORKFORCE MANAGEMENT SERVICES INC Full time ₱900,000 - ₱1,200,000 per year

    About the role We are seeking a passionate and dedicated Customer Service professional to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Customer Service representative, you will play a crucial role in providing exceptional support to our valued clients, ensuring their satisfaction and loyalty. This full-time position is based in...

  • Customer Service

    2 days ago


    Makati City, National Capital Region, Philippines Primus@Knowledge Specialists, Inc. Full time ₱240,000 - ₱300,000 per year

    URGENT HIRING FOR CSRLOCATION One World Square, McKinley Hill, Taguig CityResponsibilities:Customer Interaction: Manage a high volume of incoming calls, chats, emails, and social media messages, responding promptly to customer inquiries about loan products, application processes, and account management.Issue Resolution: Resolve product or service issues by...

  • Customer Service

    4 days ago


    Makati City, National Capital Region, Philippines Golden Point Auto Care Full time

    Customer Service RepresentativeWe are looking for a friendly and detail-oriented Customer Sales Representative to assist customers with inquiries, concerns, and product support. The ideal candidate has strong communication skills, a problem-solving mindset, and a passion for delivering excellent service.Key Responsibilities:Respond to customer inquiries via...

  • Customer Service

    4 days ago


    Makati City, National Capital Region, Philippines Peak Outsourcing Full time ₱40,000 - ₱60,000 per year

    Comp Package:Basic Pay: 27,000Upfront Allowance: 3,000Performance Bonus: Up to 10, ,000 Sign on BonusJob Overview:We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings,...

  • Customer Service

    2 weeks ago


    Makati City, National Capital Region, Philippines SpringSkill Full time ₱9,000,000 per year

    Job Title: Customer Service - Mandarin (Financial)Work Location: Rockwell, MakatiSalary: ₱75,000.00Job SummaryWe are seeking Mandarin-speaking professionals to join a Financial Services team in Rockwell. This role does not require prior call center experience (CCE), making it an excellent opportunity for candidates looking to start or transition into the...

  • Customer Service

    2 weeks ago


    Makati City, National Capital Region, Philippines Go-Get Data Consultancy Full time ₱75,000 per year

    Customer Service Representative – Mandarin (Financial Account)Site:RockwellStart Date:Sept 28 – Oct 19Salary:₱75,000Role Overview:Provide customer support for a financial account, handling inquiries and concerns from Mandarin-speaking clients with professionalism and accuracy.Qualifications:Proficiency in Mandarin (B2 CEFR or higher).No prior CCE...

  • Teller

    4 days ago


    Makati City, National Capital Region, Philippines Customer Frontline Solutions, Inc Full time ₱150,000 - ₱250,000 per year

    Receipt and processing of transactional services to customersReconciliation of collectionsVerification of depositsDaily transfer of collectionsPreparation of necessary documents/reports on transactional services