CSR | At least 6 months BPO Exp. required | Phone call initial interview

1 week ago

Ayala Alabang, National Capital Region, Philippines CORPORATE VISIONS INC Full time ₱150,000 - ₱250,000 per year

About the role

CORPORATE VISIONS INC' is seeking a dedicated Customer Service Representative (CSR) to join our dynamic team in Alabang, Muntinlupa City, Metro Manila. This is a full-time position that requires at least 6 months of prior experience in the Business Process Outsourcing (BPO) industry.

What you'll be doing

  1. Providing excellent customer service through inbound and outbound phone calls
  2. Handling customer inquiries, complaints, and requests in a professional and timely manner
  3. Accurately documenting customer interactions and updating customer records
  4. Collaborating with team members to identify and implement process improvements
  5. Adhering to company policies, procedures, and quality standards

What we're looking for

  1. At least 6 months of experience in a customer service or call centre role
  2. Strong communication and interpersonal skills, with the ability to listen actively and empathize with customers
  3. Excellent problem-solving and decision-making abilities
  4. Proficiency in English, both written and verbal
  5. Familiarity with customer relationship management (CRM) software
  6. Adaptability and the ability to work in a fast-paced, dynamic environment

What we offer

At CORPORATE VISIONS INC', we are committed to providing our employees with a rewarding and fulfilling work experience. Our comprehensive benefits package includes competitive compensation, opportunities for career development, and a supportive work culture that values teamwork and work-life balance.

About us

CORPORATE VISIONS INC' is a leading provider of customer service and business process outsourcing solutions. With a focus on innovation and excellence, we have established a reputation for delivering exceptional service to our clients. Join our team and be part of a dynamic, forward-thinking organization that is shaping the future of the industry.

Apply now and take the first step towards an exciting career with CORPORATE VISIONS INC'.

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