Platform Solutions Analyst
3 days ago
COMPANY PROFILE: A well-established BPO company that is well-committed in providing business outsourcing needs to its clients
Position: Platform Solutions Analyst
Company Industry: IT Company
Work Location: Pasay City
Work Schedule: Monday-Friday
Salary: Php 30,000 - Php 35,000 gross
Work Set Up: Hybrid Setup
JOB REQUIREMENTS:
Bachelor's degree in Computer Science or a related field
1 year of experience in operations, client service, or data analysis (preferred but not required)
Background in data reconciliation and quality assurance
Strong analytical skills with keen attention to detail
Proficiency in Microsoft Excel (VLOOKUP, INDEX/MATCH, Pivot Tables, VBA, Macros)
JOB RESPONSIBILITIES:
Supporting operational processes and driving improvements, automation, and training initiatives
Developing and maintaining SOPs to ensure consistency and quality
Monitoring issues and risks, escalating when needed, and partnering with leadership for solutions
Managing internal/external requests and updating platforms accordingly
Enhancing macros, queries, dashboards, and automation logic to optimize workflows
RECRUITMENT PROCESS: Online Interview
Job Types: Full-time, Permanent
Pay: Php30, Php35,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Discounted lunch
- Opportunities for promotion
- Pay raise
Work Location: In person
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