Collection Team Leader
4 days ago
We're Hiring: Collection Team Leader (Onsite – Manila)
Location:
TM Kalaw Center, Kalaw Avenue, Manila
Salary Range: Competetive Salary + Allowance + Bonus
Work Setup:
100% Onsite
Mabuhay
Billease is looking for a Collection Team Leader
who's ready to lead with impact and drive performance in a fast-paced fintech environment. If you're experienced in managing teams and are passionate about achieving results, we want to hear from you
Key Responsibilities:
- Lead and supervise a team of collection agents to meet daily, weekly, and monthly targets
- Monitor agent performance and provide coaching, support, and motivation
- Ensure compliance with collection strategies, scripts, and company policies
- Prepare and present performance reports to management
- Handle escalations and assist in resolving complex collection cases
What We're Looking For:
- Proven experience in a supervisory or leadership role within collections or related fields
- Strong communication, leadership, and people management skills
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