Collection Team Leader

2 days ago

Manila, National Capital Region, Philippines Billease Full time ₱1,500,000 - ₱3,000,000 per year

We're Hiring: Collection Team Leader (Onsite – Manila)

Location:
TM Kalaw Center, Kalaw Avenue, Manila

Salary Range:
Competetive Salary + Allowance + Bonus

Work Setup:
100% Onsite

  • Lead and supervise a team of collection agents to meet daily, weekly, and monthly targets
  • Monitor agent performance and provide coaching, support, and motivation
  • Ensure compliance with collection strategies, scripts, and company policies
  • Prepare and present performance reports to management
  • Handle escalations and assist in resolving complex collection cases
  • What We're Looking For:
  • Proven experience in a supervisory or leadership role within collections or related fields
  • Strong communication, leadership, and people management skills

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