Account Executive – Business Center Operations

1 week ago

Pasig, National Capital Region, Philippines House of Franchise Inc. Full time $40,000 - $60,000 per year

Job description:

The Account Executive for Business Center Operations will serve as the bridge between clients and internal teams, ensuring a smooth and efficient end-to-end process from purchase order to fulfillment. This role demands exceptional coordination, attention to detail, and proactive client engagement to drive service excellence and revenue growth.

Key Responsibilities:

  • Client Engagement & Order Intake

  • Handle client inquiries via phone, email, or walk-ins with professionalism and responsiveness.

  • Understand client needs, prepare quotations, and secure orders efficiently.

  • Ensure all order details are accurately captured and documented.

  • Process Coordination

  • Liaise with internal departments (inventory, logistics, accounting) to track order status and resolve bottlenecks.

  • Monitor timelines for production and fulfillment; escalate delays promptly.

  • Fulfillment Oversight

  • Confirm order completion and delivery schedules to clients.

  • Oversee documentation including contracts, delivery receipts, and billing.

  • Conduct post-delivery follow-up to ensure client satisfaction.

Preferred Skills & Traits:

  • Proven ability to manage multiple clients and priorities

  • Analytical mindset with a solution-oriented approach

  • Empathetic communicator who thrives in fast-paced environments

  • Enthusiastic about delivering exceptional client experiences

Job Type: Full-time

Benefits:

  • Additional leave
  • Employee discount
  • Promotion to permanent employee
  • Staff meals provided

Experience:

  • Account Executive – Business Center Operations: 2 years (Preferred)

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Job Type: Full-time

Language:

  • English (Preferred)
  • Tagalog (Preferred)

Work Location: In person

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