
Data Entry Associate
1 week ago
Role Summary:
As a Data Entry Associate, your role is pivotal in maintaining the integrity and accuracy of our database by meticulously inputting and managing customer and account information. You are responsible for compiling, sorting, and processing data, ensuring completeness and adherence to established procedures. Your attention to detail, prioritization skills, and commitment to confidentiality are instrumental in supporting the smooth operation of our background screening processes.
Job Scope / Principal Accountabilities:
- Maintains database by entering new and updated customer and account information.
- Prepares source data for computer entry by compiling and sorting information.
- Establishes entry priorities.
- Processes customer and account source documents by reviewing data for deficiencies.
- Resolves deficiencies by using standard procedures or returning incomplete documents to the team leader for resolution.
- Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
- Maintains data entry requirements by following data program techniques and procedures.
- Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
- Purges files to eliminate duplication of data.
- Tests customer and account system changes and upgrades by inputting new data.
- Secures information by completing database backups.
- Maintains operations by following policies and procedures and reporting needed changes.
- Maintains customer confidence and protects operations by keeping information confidential.
- Contributes to team effort by accomplishing related results as needed.
Qualifications, Knowledge, Skills and Competencies required:
- Bachelor's degree in any related field.
- One to two years work experience in background checking and customer service is preferred.
- Excellent attention to detail and accuracy in entering data.
- Strong written and verbal communication skills.
Job Type: Full-time
Benefits:
- Paid training
- Staff meals provided
- Work from home
Work Location: In person
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