Payment Lifecycle Associate I

Elevate your career with JPMorganChase, a top financial firm, valuing innovation, creativity and excellence.

As a Payment Lifecycle Associate I within Cash Asset Management, within JPMorgan Chase, you will lead a team responsible for the management of cash operations, ensuring the firm's strength and resilience. Your leadership will contribute to the firm's growth by identifying and mitigating risks, implementing innovative solutions, and fostering a culture of excellence and continuous improvement. You will drive strategic initiatives that enhance operational efficiency and client satisfaction, while also mentoring and developing your team.

Job responsibilities

• Lead and manage a team within a 24/7 shifting schedule, including possible weekend shifts, to meet service expectations, focusing on client experience, risk management, and process improvements.
• Oversee the monitoring and management of intraday cash positions across Nostros to ensure adequate liquidity.
• Ensure compliance with internal controls, guidelines, and cut-off times for fund transfers between internal and external Nostros.
• Direct daily reconciliations, investigate discrepancies, and ensure timely resolution of cash breaks in coordination with internal teams.
• Collaborate with Treasury to manage intraday liquidity and funding needs, providing strategic insights and recommendations.
• Monitor clearing queues and payment processing systems to ensure timely settlements and constant connectivity.
• Act as a key decision-maker in resolving operational issues, applying analytical thinking and structured problem-solving to address payment delays and discrepancies.

Required qualifications, skills, and capabilities

• Leadership Skills: Proven ability to lead, mentor, and develop a high-performing team in a fast-paced environment.
• Strategic Thinking: Strong capability to analyze complex situations, develop strategic initiatives, and implement effective solutions.
• Risk Management: Expertise in identifying, assessing, and mitigating operational and financial risks.
• Problem-Solving Skills: Strong analytical mindset with the ability to analyze data, identify root causes, and propose effective solutions under pressure.
• Attention to Detail: High level of accuracy and attention to detail, especially in high-pressure, time-sensitive environments.
• Communication Skills: Excellent verbal and written communication skills, with the ability to collaborate effectively across multiple teams and stakeholders.
• Project Management: Strong project management skills with a focus on execution, risk awareness, and delivering results on time with commitment to identifying opportunities for standardization and improvement in service offerings. Strong interpersonal skills to build and maintain relationships with key partners, including line of business, treasury, and agent banks.
• Technical Proficiency: Working knowledge of banking/payment systems (e.g., SWIFT, ISO, Reconciliation tools, RTGS, CHAPS, TARGET2).
• Data Management and Analysis: Skills in sourcing, analyzing, and visualizing large data sets, with experience in Business Intelligence tools (e.g., Alteryx, Tableau, Python, Qlikview).
• Financial Acumen: Understanding of cash management, liquidity operations, and financial markets.

• Adaptability: Ability to work comfortably under pressure and meet deadlines, adapting to changing business needs and environments.

Preferred qualifications, skills, and capabilities

• Industry Experience: Relevant experience in Cash Operations, Market Operations, or Liquidity Operations within a financial institution.
• Technology Integration: Experience with automation tools and technologies, particularly in enhancing operational processes.
• Change Management: Ability to lead teams through change initiatives and manage the transition effectively.
• S99 Qualification: Relevant certifications or qualifications that enhance expertise in cash management and operations.