Client Relations Specialist

UCBEnvironmental is a family of companies focused on Sustainable Sustainability. Through our five distinct divisions: , UCBPalletSolutions, UCBOrganicWaste, UCBTrading and UCBZeroWaste… we service many of the largest, most trusted brands in the country

Pioneering sustainability through innovation, the UCBEnvironmental journey began in 2006 with , creating a technology platform to match the supply and demand of the billions of USED boxes unpacked daily, across North America. Leveraging its success in both technology and logistics, UCBZeroWaste was launched in 2019 to offer comprehensive, fully-managed waste reduction programs. UCBPalletSolutions utilizes similar technology and logistics prowess, applied to USED pallets. As we were founded in sunny California, with some of the strictest food regulations in the country, UCBOrganicWaste offers some of the best knowledge and expertise to all our clients nationwide.

Why work at UCB:

• Competitive Salary
• Longevity Bonus
• A Player Bonus
• Year-End Profit-Sharing Bonus
• Your work helps reduce environmental impact.
• Supportive and accessible leadership team
• Work with a passionate and collaborative team of people
• Career growth opportunities
• Work with the biggest most well-known companies.

Work Hours and Schedule: Night Shift - U.S. Business Hours (Monday to Friday)

Work Duration: Full-time (40 hours per week)

Rate: $5-$6/hour

Note: Please attach your updated resume/CV in your proposal

Description/Information:

We are looking for a Client Relations Specialist based in the Philippines to work directly with the CEO, providing dedicated support in managing and strengthening relationships with existing clients. This role will operate under the CEO's direction to ensure consistent client engagement, feedback gathering, and satisfaction. The ideal candidate is proactive, client-focused, and highly organized, ensuring that every client interaction adds value and reinforces long-term partnerships.

Key Responsibilities:

• Serve as the primary point of contact for the CEO's existing clients, ensuring consistent communication and follow-up.
• Schedule and coordinate regular client meetings for the CEO, ensuring consistent client engagement.
• Gather client feedback during and after meetings, summarizing insights for the CEO and relevant teams.
• Support the CEO in preparing for client calls and meetings by providing background information, notes, and follow-up actions.
• Maintain detailed records of client interactions, preferences, and ongoing projects in the CRM.
• Use LinkedIn and other platforms to stay connected with clients, monitor industry updates, and identify relationship opportunities.

Qualifications:

• Proven experience in client relationship management, account management, or customer success (preferably in a B2B environment).
• Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with potential clients.
• Skilled at managing and prioritizing a high volume of inbound and outbound calls while maintaining professionalism, clarity, and a client-focused approach.
• Highly proactive — not just "order takers," but actively finding ways to grow each account.

•Comfortable working within a CRM, spotting expansion opportunities, surfacing cross-sells, and re-engaging at-risk accounts.

•Proficiency in Microsoft Office Suite and CRMs (HubSpot, Salesforce, or similar)

UCBEnvironmental (UCB) is growing fast In order to keep up with our explosive growth, we are actively hiring smart, driven, passionate people to help implement our proven programs. If you think you would be a good fit for UCB and you are looking for a challenging-but-rewarding career in waste reduction, we'd love to hear from you

Learn more about us by visiting our websites and

UCBEnvironmental is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Type: Full-time

Pay: From Php44,000.00 per month

Work Location: Remote