Team Leader

6 days ago

Taguig, National Capital Region, Philippines ALLDIGI TECH MANILA, INC. (AMI) Full time ₱900,000 - ₱1,200,000 per year

About the role

As a Team Leader (Healthcare Account) at ALLDIGITECH MANILA, INC, you will play a vital role in leading and motivating a team of customer service representatives to deliver exceptional service to our valued healthcare clients.

This full-time position is based in Taguig City Metro Manila and offers opportunities for career advancement within our growing organization.

What you'll be doing

  • Directly manage and oversee a team of customer service representatives, providing guidance, support and feedback to ensure high levels of performance
  • Monitor team performance metrics and identify areas for improvement, implementing strategies to drive success
  • Foster a positive and collaborative team environment, recognizing and rewarding high-performing team members
  • Serve as the main point of contact for escalated customer inquiries and complaints, working to resolve issues efficiently

What we're looking for

  • 2-3 years of experience as a customer service team leader role under a BPO healthcare account specifically scheduling and appointment setting
  • Strong leadership and people management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills

Why Join Us?

Additional Incentives

Competitive Salary Package

HMO Day 1 

Accidental Insurance

18% Night Differential 

VL & SL

Leaves Convertible to Cash

Free Shuttle

Fun Work Environment

Work-Life Balance

APPLY TODAY or Walk-in at our office here in 3rd Floor, MarketMarket BGC, Taguig.

About us

ALLSECTECH MANILA, INC is a leading provider of outsourced customer service solutions, specializing in the healthcare industry. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering exceptional service to our clients. Our dedicated team of professionals are passionate about making a positive impact and are committed to the success of our clients and the growth of our organization.

Apply now to become our next Team Leader (Healthcare Account) and join our dynamic team at ALLSECTECH MANILA, INC.

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