
Dining Supervisor
2 days ago
Job Summary:
We are seeking a reliable, customer-focused Dining Supervisor to oversee the daily operations of our dining area. The ideal candidate will lead a team of servers and hosts, ensuring outstanding guest experiences, maintaining service standards, and supporting front-of-house operations.
Key Responsibilities:
• Supervise and coordinate daily front-of-house operations
• Train, mentor, and motivate front-of-house staff
• Ensure exceptional customer service and address guest concerns promptly
• Oversee table assignments, reservations, and flow of guests during service
• Monitor cleanliness, ambiance, and presentation of the dining area
• Support staff scheduling and ensure adequate coverage during shifts
• Collaborate with kitchen and management teams to ensure smooth service
• Maintain compliance with health, safety, and sanitation standards
• Assist with onboarding and performance reviews of dining staff
• Handle POS and cash-out procedures as needed
Qualifications:
• A degree in hospitality management or a related field is advantage.
• Proven experience in restaurant or hospitality service, with at least 1 year in a supervisory role
• Strong leadership and communication skills
• Ability to remain calm under pressure and resolve conflicts effectively
• Flexible availability, including evenings, weekends, and holidays
• Knowledge of food safety regulations and customer service best practices
• POS system experience preferred
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