Sales Support Specialist

Esusu: Building Credit Access for All

Your financial future shouldn't depend on your race, background, or zip code. Yet 45 million Americans remain "credit invisible," while countless others face denials, evictions, and predatory interest rates regularly. Esusu is changing that.

As a financial technology and data platform, we're revolutionizing financial health, identity services, and inclusive decision-making for individuals and businesses alike.

Our impact speaks volumes:

• $50 billion in credit activity facilitated
• 5 million+ rental units in our network
• Trusted partnerships with leading real estate companies, government entities, fintechs, banks, and employers

Through our enterprise services, embedded products, and consumer offerings, we're creating a financial system that works for everyone—right when fintech innovation matters most. Join us in building a future where financial systems are inclusive by design, access is standard, and opportunity reaches everyone. Unlock Tomorrow with Esusu.

The Challenge

We are seeking a Sales Support Specialist to join our Revenue Operations Team. This individual will work closely with Account Executives and Account Managers to drive team efficiencies and close more revenue. They will offer support to their book of business on the administrative side by: supporting client communications, assisting with day-to-day operations for reps, and assisting with reporting for the Office of the CEO.

What will you help deliver

• Support the Revenue Team with administrative tasks by
• Assisting the team with open deals in Salesforce and ensuring deals have accurate, necessary data before the deal closes
• Monitoring email and Slack for rep support requests and responding timely
• Collaborating with the Finance team to ensure proper billing information is in Salesforce
• Support the Revenue Strategy for the company by
• Searching and verifying which prospects and clients are eligible across multiple sources, as well as creating and maintaining a tracking document as a source of information.
• Supporting the invoicing and payment for Esusu services from external partners.
• Sending scheduled reports to our External Partners for approval in a standardized format and promptly responding to Revenue team members about the progress to ensure timely movements of deals.
• Collaborating with Data Science and Office of the CEO to audit and send reporting lists and presentations for our external partners' quarterly reports.
• Perform ongoing lead/contact enrichment using revenue tools and Identify and merge duplicate records, flag outdated contacts, and ensure data consistency across CRM.
• Support the Revenue Team with outreach via Apollo and LinkedIn by
• Designing and sending monthly communications about updates related to Esusu's offerings and external partnership.
• Coordinate with Marketing, Product, and Enablement teams to distribute key updates and battlecards to Sales. Track what's working and suggest training or refreshers when patterns emerge.
• Creating and sending communications and coordination for conferences
• Designing communications and SOPs for ad hoc communications, like changes to the GSEs or other programs
• Ensure that LinkedIn Sales Navigator's Embedded Solution is syncing the Profiles Properly
• Support the Revenue Org with enabling the team to utilize procured tools.
• Support Revenue leadership with additional ad hoc projects and requests, like
• Planning team meetings and offsites
• Creating Salesforce reports

Qualifications

• Bachelor's Degree or at least 2 years of experience with Sales Operations or a Revenue Team
• Experience with Salesforce Sales Cloud, B2B Automation Tools, LinkedIn Sales Navigator, and any other Revenue Facing AI Tools.
• Admin Experience with Salesforce is good to have.
• Experience with Large Data Management and Data analysis via Spreadsheet
• Self-starter with strong analytical and problem-solving skills, with the ability to translate strategy into specific execution plans and priorities
• Comfortable building relationships and communicating with different stakeholders
• Strong sense of urgency, organization, and time management skills to work on multiple priorities
• Curious, detail-oriented, independent, rigorous, and proactive kind of a person
• Team player ready to pitch in and help when needed. Ability to work independently, as well as on a team, and be a self-starter.

Competitive Benefits That Support You

At Esusu, we invest in our people with benefits designed to help you thrive both personally and professionally. For our Philippines-based team members, we partner with an Employer of Record (EOR), a third-party organization that manages payroll, taxes, and compliance on our behalf.

• Competitive Salary – Aligned with your experience and the PH market, administered through our Employer of Record (EOR)
• Remote first work environment - Where we trust you to get your work done. Core availability expected during Eastern Time (8AM–5PM EST).
• Generous PTO – Enjoy a generous paid time off policy of 12 vacation days, 12 sick leaves, and 1 birthday leave, plus a 5-day work anniversary leave (available after your first year).
• Premium Health Coverage – Comprehensive HMO via iCare
• Government-Mandated Benefits – Includes SSS, PAGIBIG, PhilHealth, 13th Month Pay, Night Differential, Overtime, and Holiday Pay
• Work Tools Provided – Laptop and essential work equipment included
• In person and virtual team get togethers - To connect with your fellow Esusu colleagues.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Esusu Inc. All rights reserved. Esusu, Inc. is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, gender identity, sexual orientation, age, disability, veteran status, or other applicable legally protected characteristics. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.