Accounts Receivable Team Lead

4 days ago

Pasig, National Capital Region, Philippines Likha Careers Full time ₱420,000 - ₱630,000 per year


Position Type: Manager

Employment Type: Full-Time

Work Setup: On-site, Night shift

Location: Ortigas (Pasig)

Industry: BPO

Base Salary: PHP 35, ,000

About the Job:
Join our client's team as an AR Team Lead and drive excellence in workflow processes and client interactions. You'll oversee operations with a strong focus on compliance and security, while championing process optimization and delivering outstanding results.

Company Profile:

Our client is a leading provider of professional services to the top healthcare organizations around the world.

Join our client team and unlock a range of enticing benefits, including:

  • Competitive Base Salary
  • Allowances
  • HMO coverage from Day 1, plus one free dependent
  • 20 Service Incentive Leaves
  • Leave Conversion
  • Night Differential
  • Other Exciting Benefits

Required Qualifications:

  • Graduate of any 4-year course.
  • Minimum of 1 year of experience as a Supervisor for BPO Healthcare Accounts in the US.
  • At least 1 year of experience in Accounts Receivable (AR).


Scope & Responsibilities:

  • Design and implement workflow processes.
  • Ensure quality deliverables and timely client communication.
  • Oversee project execution and teamwork allocation.
  • Monitor quality, provide feedback, and maintain process documents.
  • Record client updates and participate in conference calls.
  • Ensure compliance with information security and organizational policies.
  • Ensure team awareness of SLAs and undergo required training.
  • Maintain privacy and security in all work environments.
  • Monitor SLAs, maintain reports, and report incidents.
  • Ensure a Business Continuity Plan (BCP) is in place.
  • Ensure team training and compliance.
  • Monitor and meet client/project SLAs and quality objectives.
  • Maintain required reports and implement security controls.
  • Address and communicate customer complaints to management.

About Likha Careers:

Likha is a traditional Tagalog (Filipino) word that means to create or creation. At its core, Likha Careers exists to help create a world where people of all walks of life have the opportunity to participate in a positive and rewarding career where happiness, pride, and financial security are achieved. We do this through thoughtful, people-centric career services.

Lets create your career together


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