Sales Representative

Job Overview

We are seeking a motivated and customer‑centric Sales Representative to join our team. In this role, you will help prospective residential, business, and enterprise customers discover and subscribe to our high‑speed internet and wireless services. You will play a key part in expanding our customer base and ensuring customers receive the best service for their needs.

Key Responsibilities

• Identify and reach out to potential customers (residential, business, enterprise) through cold calls, referrals, inquiries, and other lead generation methods.
• Present and explain our service offerings — high‑speed internet packages, whole‑home WiFi, promotional deals, coverage areas, and features such as 24/7 tech support. (Reflecting the core services offered by the company.)
• Conduct needs analysis: understand customer requirements (internet speed, budget, home or business setup) and recommend the suitable package.
• Guide prospects through the full sales process: scheduling appointments (if needed), providing quotes, explaining terms and conditions, overcoming objections, closing sales, and finalizing subscriptions/contracts.
• Maintain and update customer and lead information in the CRM system ensuring accurate and timely records of interactions, serviceability checks (e.g. address validation / service availability), follow‑ups, and paperwork.
• Collaborate with technical/support teams to ensure smooth service activation, and assist clients with any service‑related questions or concerns during onboarding. (Given the technical nature of ISP services.)
• Work to meet or exceed individual sales targets — both in acquiring new customers and contributing to customer retention/upsell when applicable.

Qualifications & Skills

• Minimum of a bachelor's degree (Business, Marketing, Communications, or related field) or equivalent experience in sales or customer-facing roles.
• Previous sales experience — ideally in telecommunications, ISP, or technology/Internet services — is preferred but not strictly required.
• Strong communication and interpersonal skills; ability to explain technical offerings clearly in simple terms, build rapport, and handle questions or objections professionally.
• Customer‑service mindset, with patience, empathy, and commitment to helping customers find the right solution.
• Comfortable with using CRM software (or ability to learn quickly) and basic office tools (MS Office, spreadsheets, digital forms).
• Self‑motivated, target-driven, organized, and able to work independently or as part of a team in a fast-paced environment.

Why This Role Matters

As a Sales Representative for an ISP company, you are often the first point of contact for new customers — you are instrumental in helping them get connected, and in shaping their first experience with our service. Your ability to understand customer needs, explain our offerings clearly, and close sales effectively directly contributes to company growth and customer satisfaction.

What We Offer

• Opportunity to help bring reliable, high‑speed internet access to homes and businesses — a meaningful service especially for underserved or hard‑to-reach areas
• A dynamic, technology‑driven work environment, where you can grow and adapt alongside evolving internet and telecommunications landscapes
• Training, support, and access to internal resources to help you succeed

How to Apply:

If you are a proactive professional with the skills and experience outlined above, we'd love to hear from you Please submit your resume and a cover letter detailing your qualifications HERE.

ISP Advisor is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.