
Support Technician
4 days ago
The Support Technician is responsible for handling support requests over the phone from our customers, both internal and external. Other responsibilities include walking customers through troubleshooting steps in order to resolve their problem, assisting customers with achieving their software goals, whether user error or system issue, communicating with managers and other team members to disseminate information on fixes for common issues to expand knowledge base.
RESPONSIBILITIES:
- Provide Excellent Customer service to both external and internal customers
- Maintain ability to work a flexible schedule, including weekends and Holidays
- Interact with store employees and managers over the phone to resolve any reported issues
- Provide support to service technicians and work cooperatively to resolve problems
- Continually expand the type of issues you are able to resolve unassisted
- Respond to calls in a timely manner in accordance with SLA's
- Provide service, support, installation, and training to our customers
- Additional duties and responsibilities as needed
QUALIFICATIONS:
EDUCATION
- Bachelor's Degree (preferred, but not required)
EXPERIENCE
- A minimum of one year of experience in customer service (Required)
- At least one year customer support in a call center environment (Required)
- Familiarity with Networking (Preferred)
- Familiarity with POS systems (Preferred)
LICENSES; CERTIFICATIONS
- A+, Network+, Security+ Certification(s) (Preferred, but not required)
SKILLS & KNOWLEDGE
- Basic computer skills (Required)
- Excellent oral and written communication (Required)
- Ability to think, learn, and solve problems quickly (Required)
- Understand wireless devices and Sonic Wall devices (Preferred)
- Capable of Multi-tasking (required)
- Detail oriented (required)
- Organizational skills (required)
- Able to work independently with limited supervision and as part of a team (required)
Why Join CoDev?
- Medical and Life Insurance package on the 2nd month plus 2 dependents
- Company provided equipment + Monthly utility stipend of Php 1,500
- A regularization increase on the 6th month
- Annual salary increase based on performance
- Tax-Free allowances incorporated in pay
- Salary loans with 0% interest, payable in 2 months
- Opportunity for self-improvements like access to online training sites such as Udemy, Pluralsight, and other resources
-
Project Technician
4 days ago
Cebu City, Central Visayas, Philippines Annex Digital Inc. Full time ₱400,000 - ₱600,000 per yearCompany DescriptionAnnex Digital, Inc. (ADI) is a trusted partner for technology solutions, focused on ICT for business, digital data storage, retrieval, and transmission. Specializing in automation systems for fleet management and ease of doing business, particularly for government clients, ADI is expanding its competencies in software solutions...
-
Technician Staff
2 weeks ago
Cebu City, Central Visayas, Philippines We Management OPC Full time ₱120,000 - ₱180,000 per yearJob Title: Technician StaffCompany: We - Business Management Firm )Location: Meridian by Avenir, Golam Dr, Cebu City, 6000 CebuWork Hours: 01:00 PM to 10:00 PM or 10:00AM to 7:00PMJob Summary:The Technician Staff will be responsible for providing technical assistance and services related to electrical systems, wiring, installations, and equipment...
-
Maintenance Technician
2 days ago
Cebu City, Central Visayas, Philippines Bo's Coffee Full time ₱104,000 - ₱130,878 per yearCompany DescriptionBo's Coffee is a global Filipino coffee chain with over 120 branches nationwide, 10 branches in Qatar, and 2 branches in the UAE. Founded in 1996, Bo's Coffee offers high-quality coffee, delicious food, and Filipino artistry in a cozy atmosphere. The company is committed to sustainability and partners with local coffee communities and...
-
IT Support Technician
4 days ago
Mandaue City, Central Visayas, Philippines Bellshayce Foods, Inc. Full time ₱300,000 - ₱450,000 per yearJob Opening: IT Support TechnicianLocation: Mandaue CityEmployment Type: Full-TimeAbout the Role:We are looking for a proactive IT Technician / Specialist who will be responsible for maintaining and improving the company's computer systems, hardware, software, and network infrastructure. The ideal candidate has strong technical knowledge, excellent...
-
Service Technician
1 week ago
Cebu City, Central Visayas, Philippines PACUBAS GENERAL SERVICES INC. Full time ₱15,000 - ₱20,000 per yearJob Title:Service Technician Company: Pacubas General Services Inc. Job Overview: As a Service Technician, you will be responsible for the maintenance, repair, and installation of [industry-specific equipment/systems]. Your technical expertise and customer service skills will ensure that our clients receive the best possible service.Responsibilities:Perform...
-
Multi-Skilled Technician
4 days ago
Cebu City, Central Visayas, Philippines CBRE Full time ₱900,000 - ₱1,200,000 per yearMulti-Skilled Technician (Audio-Video Technician)Job ID236258Posted03-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Cebu City - Cebu - PhilippinesAbout the Role:As a CBRE Multi-skilled Technician, you will perform ongoing preventive maintenance and repairs on a mechanical, electrical, and other building...
-
Heavy Equipment Mechanic/Technician
4 days ago
Cebu City, Central Visayas, Philippines JMmart Machines Services Inc Full time $60,000 - $80,000 per yearAbout the role We are seeking a highly skilled and experienced Heavy Equipment Mechanic/Technician to join our team at JMmart Machines Services Inc' in Cebu City, Cebu. As a full-time position, you will be responsible for the maintenance and repair of a wide range of heavy equipment used in various industries. This is an exciting opportunity to contribute...
-
Maintenance Technician
2 days ago
Cebu City, Central Visayas, Philippines CBRE Full time ₱300,000 - ₱450,000 per yearMaintenance Technician - MR Colon, CebuJob ID236974Posted09-Sep-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestFacilities ManagementLocation(s)Cebu City - Cebu - PhilippinesAbout the Role:As a CBRE Maintenance Technician, you will be responsible for maintaining small to medium-sized buildings, industrial systems, and equipment.This job is part...
-
Highly Skilled CCTV Technician
4 days ago
Cebu City, Central Visayas, Philippines Password Security Agency Inc Full time ₱40,000 - ₱60,000 per yearHighly Skilled CCTV TechnicianCompany: PASSWORD Security Agency Inc.Location: Cebu / Visayas (with possible provincial deployments)Employment Type: Full-TimeJob OverviewWe are seeking a Highly Skilled CCTV Technician to join our team. The successful candidate will be responsible for the installation, configuration, maintenance, and troubleshooting of CCTV...
-
Multi-Skilled Technician
4 days ago
Cebu City, Central Visayas, Philippines CBRE GWS IFM PHILS. CORP. Full time ₱104,000 - ₱130,878 per yearMulti-Skilled Technician - Cebu Business Park23643406-Sep-2025GWS SegmentFull-timeEngineering/Maintenance, Facilities ManagementApas - Cebu - PhilippinesMulti-Skilled Technician (Cebu Business Park)CBRE is the global leader in commercial real estate services and investments. With services, insights and data that span every dimension of the industry, we...