Retail Finance Controls Manager

3 days ago

Makati City, National Capital Region, Philippines The Moment Group Full time
Role Purpose

Ensure the integrity of store revenues and all cash-related assets by enforcing POS and cash policies, strengthening shop-level controls, and proactively detecting and resolving revenue leakage. Additionally, oversee accurate and timely intercompany billings and collections, including management fees, inventories, and deliveries.

Key Responsibilities

1. Store Revenue Assurance

  • Perform daily, weekly, and monthly sales reconciliations across all channels (POS vs payments, deposits, third-party remittances).
  • Monitor and investigate revenue leakage indicators such as voids, refunds, discounts, comps, price overrides, unclosed checks, offline transactions, and unusual cashier patterns.
  • Implement variance thresholds, conduct root-cause analysis, and drive corrective actions with Operations and Brand teams.

2. POS Governance & Shop Policies

  • Develop, implement, and continuously improve POS SOPs (cashiering, end-of-day, void/refund rules, discount approvals, manager overrides, offline procedures).
  • Ensure POS access controls follow the principle of least privilege; maintain change logs for roles and permissions.
  • Partner with IT and Operations on POS updates, menu changes, promotions, and integrations, ensuring proper testing, rollout, and post-deployment validation.
  • Standardize revenue definitions and reporting across all stores.

3. Cash Handling & Safekeeping

  • Establish and maintain a robust cash control framework in stores to secure all cash sales and assets.
  • Implement and monitor cash handling SOPs: floats, skims/drops, dual-count practices, safe custody, and deposit schedules.
  • Conduct surprise cash counts and compliance checks, track discrepancies, and enforce corrective actions.
  • Coordinate with Treasury/Finance on deposit validation, clearing, escalation, and loss recovery.

4. Revolving Funds Management

  • Manage policies and controls for petty cash, change funds, and employee meal funds.
  • Ensure proper usage, documentation, periodic counts, and timely replenishment.
  • Recommend process improvements or automation, including cashless solutions where feasible.

5. Intercompany Billing & Collections

  • Ensure accurate and timely intercompany billing for Moment Group Inc. (management/shared service fees) and Moment the Grocer (inventories, deliveries, other charges).
  • Maintain billing calendars, monitor AR aging, resolve disputes, and enforce credit/debit memo discipline.
  • Support month-end reconciliations and confirmations.

6. Reporting, Analytics & Training

  • Develop dashboards and KPIs to track revenue leakage, void/refund rates, discount mix, cash discrepancies, deposit timeliness, revolving fund compliance, and intercompany collections.
  • Train store and back-office teams on policies, procedures, and common issues.
  • Drive continuous improvement initiatives to strengthen controls while optimizing operations.

7. Audit & Investigations

  • Support internal and external audits related to revenue, POS, cash handling, revolving funds, and intercompany accounts.
  • Lead investigations of suspected fraud or revenue leakage; preserve evidence and coordinate with HR, Legal, and Operations.

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