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Care Coordinator

2 weeks ago

Ayala Alabang Subdivision, Philippines Petmo Business Solutions Inc Full time ₱230,000 - ₱260,000 per year

OUTBOUND Call Center Agent for a US-based HOMECARE COMPANY reporting on-site in Alabang, Muntinlupa (Manila)

  • In charge of schedule and place caregivers according to client care plans.
  • Collaborate with US-based case managers and marketers to fulfill scheduling requests and requirements.
  • Maintain ongoing communication and responding promptly with assigned families and caregivers regarding changes in schedules/client conditions
  • Building a relationships with caregivers in delivering high quality care by offering guidance and ensuring care plan is followed.
  • Rendering reports and filling up schedules in the company's own software system.
  • Must be fluent in English written and oral communications.
  • Ability to work independently with little supervision
  • Must be willing to work full time on-site either AM or PM shifts with rotation schedule - 10pm to 6am; 6am to 2pm (Manila Time) at our local office in Alabang, Muntinlupa (Manila)
  • Applicants must at least completed 3rd to 4th year college level.
  • Proficient in Computer operation, familiar with Excel and can handle customized softwares, able to manage time effectively, able to multi-task, able to work efficiently in a fast phased work environment
  • Must be a good TEAM player
  • Ability to be proactive, resourceful and with high level of professionalism and confidentiality
  • Experience in home care agency operation particularly staffing, payroll and recruitment is an advantage but not necessary
  • Salary depending on work experience. With allowances, incentive schemes and health insurance upon regularization.

Job Types: Full-time, Permanent

Pay: Php23, Php26,000.00 per month

Benefits:

  • Health insurance

Work Location: In person

Expected Start Date: 09/03/2025