Senior Client Care Coordination Specialist

3 days ago


Ayala Alabang, National Capital Region, Philippines beBeeCare Full time $60,000 - $80,000
Operational Coordinator

This role serves as the central hub for client-caregiver coordination, overseeing scheduling, logistics, and communication between clients, caregivers, and office staff.

Key Responsibilities
  • Real-time caregiver-client matching based on skill, location, and availability to ensure optimal outcomes.
  • Maintaining accurate records in scheduling software by updating client/caregiver details.
  • Proactive communication with caregivers and clients to confirm schedules, address changes, and manage coverage gaps.
  • Identifying and resolving gaps in caregiver coverage through cross-functional collaboration.
  • Generating reports on staffing coverage, fulfillment rates, and productivity to inform strategic decisions.

The ideal candidate will possess excellent organizational skills, strong communication abilities, and a customer-centric approach to delivering exceptional care.



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