Amazon Operations Support Specialist

6 days ago

Pasig, National Capital Region, Philippines Intelegencia Full time ₱600,000 - ₱1,200,000 per year

As an Amazon Operations Support Specialist, you will be responsible for account health activities and ticket resolutions for a portfolio of clients in direct partnership with your counterparts on our Operations Team. This role will also involve dashboard creation to support other cross-functional teams across Client Success and marketing.

Key Responsibilities


• Monitoring Amazon Seller Central account health, identifying the root cause of policy violations or listing health issues, communicating documentation needs to cross-functional team members, and following through to resolution.


•Creating new product listings and variation structures within Amazon policy guidelines to support your client's business needs.


•Partnering with the Operations Manager and/or Operations Director to outline the status of account health, tickets, and issues.


•Pulling data from Amazon Seller Central, Vendor Central, and proprietary data systems to create and format reporting dashboards

Qualifications

Must-Have Skills:

  • Excellent written and verbal communication skills.
  • At least 2 years of experience with Amazon Seller Central.
  • At least 1 year experience using Send to Amazon workflow.
  • Intermediate to advanced skills in Microsoft Excel (pivots, lookups, conditional formatting, macros).
  • Proactive, forward-thinking, and curious mindset.
  • Strong analytical and problem-solving skills.
  • Ability to manage multiple tasks in a fast-paced, high-growth environment.

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