Team Leader
2 days ago
The Team Leader will be responsible for managing the performance of
Assigned Customer Service Agents and apply strategic processes to improve team performance and contribute to the ongoing improvement of the account.
Improve & sustain team performance to deliver and exceed assigned key performance indicators (KPIs)
Maintain a daily/weekly/monthly operating rhythm
Manage productivity/ service levels
Evaluate communications (chat,webform,voice) based on quality standards
Train and educate staff to handle new procedures
Drive efficiency and process improvement based on customer & client feedback
Develop and maintain healthy and productive working relationships and team culture
Ensure clear communication with key stakeholders
Identify opportunities to improve that contribute to the success of the entire centre
Implement development plans for underperforming agents
Ensure a safe, healthy and sustainable workplace for all employees and contractors, report workplace hazards, and provide a safe and positive workplace.
Complete all necessary training requirements and professional development opportunities,self and team
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Team Leader
6 days ago
Quezon City, National Capital Region, Philippines Woodfields Consultants, Inc Full time ₱1,000,000 - ₱3,000,000 per yearTeam LeaderJob QualificationsEducation:Bachelor of Science in Civil /Mechanical Engineering, Preferably with Master's DegreeLicense:Licensed Civil/Mechanical EngineerExperience:Minimum 10 years of experience with DAED experience as Team LeaderJob Type: Fixed termWork Location: In person
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Team Leader
6 days ago
Quezon City, National Capital Region, Philippines RSD Human Resource Management Consultancy Full time ₱600,000 - ₱800,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role located in Manila for a Team Leader - Insurance Healthcare (Dayshift). The Team Leader will oversee the daily operations of their team, manage performance, and ensure objectives are met. Primary tasks include guiding and mentoring team members, facilitating...
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team leader
6 days ago
Quezon City, National Capital Region, Philippines ZC KINGS MANPOWER COOPERATIVE Full time ₱600,000 - ₱800,000 per yearWhat you'll be doingSupervise and lead a team of skilled workers in the manufacturing and logistics operationsCoordinate and schedule team activities to meet production and delivery targetsMonitor and evaluate team performance, providing feedback and coaching to ensure high-quality workIdentify and resolve any issues or bottlenecks within the production and...
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Team Leader
6 days ago
Quezon City, National Capital Region, Philippines Probe CX Full time ₱2,000,000 - ₱2,500,000 per yearJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilities●To manage the day–to-day planning, operation and problem-solving of a team of agents to meet withthe required service level components, to develop the team to...
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Team Leader
4 days ago
Quezon City, National Capital Region, Philippines Probe CX Full timeJob Overview:The Team Leader is responsible for managing Team Members within the Contact Centre, including the performance of their teams and the individual Team Members.Duties and responsibilitiesTo manage the day–to-day planning, operation and problem-solving of a team of agents to meet with the required service level components, to develop the team to...
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Team Leader
4 days ago
Quezon City, National Capital Region, Philippines TaskUs Full time ₱300,000 - ₱600,000 per yearJob Description*About TaskUs:*TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming,...
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Senior Team Leader
4 days ago
Quezon City, National Capital Region, Philippines IFIVE INC. Full time ₱1,500,000 - ₱2,500,000 per yearHIGHLIGHTSCompetitive compensation and benefits packagesContinuous professional development and learning opportunitiesRegular engagement activities and events______________________________________________________________________________SENIOR TEAM LEADERWork for our global clients and immerse in our rich and diverse company culture where you can thrive, grow...
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Sales Team Leader
6 days ago
Quezon City, National Capital Region, Philippines Kinect Inc. Full time ₱720,000 - ₱960,000 per yearThe Sales Team Leader is responsible for driving team performance to meet individual and group revenue targets. This role requires strong leadership, coaching ability, and excellent communication skills.Key Responsibilities:Set and manage KPIs to achieve revenue goalsMonitor team performance and conduct regular coachingAddress underperformance with action...
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Team Leader
6 days ago
Quezon City, National Capital Region, Philippines Afni, Inc. Full time ₱120,000 - ₱180,000 per yearReady to take the lead and make your mark? We're on the lookout for a passionate and results-drivenTeam Leaderto guide our talented team to new heights. If you're all about empowering people, driving performance, and creating a winning team culture, this is your chance to shine. Step up, stand out, and lead with purpose — your next big career move starts...
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Team Leader
6 days ago
Quezon City, National Capital Region, Philippines 1Life Inc. Full time ₱400,000 - ₱600,000 per yearThe Team Leader will oversee and manage nationwide medical missions, ensuring smooth execution of operations from planning to post-mission reporting. This role requires strong leadership, flexibility, human management skills, and the ability to coordinate diverse teams in fast-paced environments.Key ResponsibilitiesLead, supervise, and motivate medical and...