Team Leader
1 day ago
Company Description
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Role Description
This is a full-time on-site role located in Manila for a Team Leader - Insurance Healthcare (Dayshift). The Team Leader will oversee the daily operations of their team, manage performance, and ensure objectives are met. Primary tasks include guiding and mentoring team members, facilitating training, ensuring high-quality customer service, and meeting sales and operational targets. Collaborating with other departments and handling escalations related to insurance and healthcare processes are also key responsibilities.
Qualifications
- Strong Team Management and leadership capabilities
- Excellent Customer Service and interpersonal skills
- Effective communication, problem-solving, and organizational skills
- Experience in the insurance or healthcare industry is a plus
- Bachelor's degree
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