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Restaurant Manager

2 weeks ago

Cebu City, Central Visayas, Philippines Yeonwha Restaurant Full time ₱200,000 - ₱240,000 per year

Daily Operations

  • Opening/Closing:
  • Ensure the restaurant is ready to open or close following procedures.
  • Conduct pre-shift checks (cleanliness, equipment functioning, stock availability).
  • Staff Management:
  • Assign daily tasks and ensure proper staffing.
  • Conduct briefings to update staff on menu changes, promotions, or special events.
  • Monitor staff performance and address any issues.
  • Customer Experience:
  • Greet and interact with customers to ensure satisfaction.
  • Handle complaints or special requests promptly and effectively.
  • Inventory Management:
  • Monitor stock levels and reorder supplies as needed.
  • Conduct regular inventory checks to prevent shortages or overstocking.

Staff Management

  • Recruitment and Training:
  • Hire qualified personnel.
  • Train new hires on restaurant policies, food safety, and customer service.
  • Scheduling:
  • Create and manage staff schedules to avoid over- or understaffing.
  • Approve shift swaps or manage absenteeism.
  • Motivation and Retention:
  • Provide feedback and recognition.
  • Address grievances and maintain a positive work environment.

Financial Management

  • Sales and Revenue:
  • Monitor daily sales and analyze trends.
  • Encourage upselling and cross-selling to boost revenue.
  • Cost Control:
  • Manage food and labor costs effectively.
  • Avoid waste through portion control and proper stock rotation.
  • Reporting:
  • Prepare daily, weekly, and monthly performance reports.
  • Analyze profit margins and suggest improvements.

Compliance and Safety

  • Health and Safety:
  • Ensure compliance with health and safety regulations.
  • Conduct regular cleanliness checks and audits.
  • Licenses and Permits:
  • Maintain up-to-date licenses (liquor, food handling, etc.).
  • Address any regulatory inspections or queries.
  • Emergency Protocols:
  • Train staff on fire, theft, or medical emergency procedures.
  • Ensure all safety equipment is functional.

Marketing and Promotion

  • Customer Engagement:
  • Implement loyalty programs or special discounts.
  • Respond to online reviews and social media comments.
  • Event Planning:
  • Organize special events, parties, or theme nights.
  • Collaborate with local businesses for joint promotions.
  • Menu Optimization:
  • Work with chefs to introduce new dishes based on customer preferences.
  • Ensure pricing reflects value and profitability.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Pay raise
  • Staff meals provided

Experience:

  • Server: 1 year (Required)
  • Food Industry: 3 years (Required)

Work Location: In person