Sr. Software Engineer I

2 weeks ago

Manila, National Capital Region, Philippines Optum, a UnitedHealth Group Company Full time ₱1,200,000 - ₱2,400,000 per year

Job Description

We are seeking a motivated Ivanti UWM suite Engineer to join our team. This role will focus on supporting multiple Ivanti applications within the UWM suite. The ideal candidate will have experience with Ivanti suite of products, strong problem-solving skills, and a customer-centric approach. The Engineer will stay informed about industry trends and emerging technologies to support and enhance our business solutions.

Job Responsibilities

  • Provide technical support for Ivanti UWM solutions to ensure performance and user satisfaction.
  • Assist in troubleshooting issues related to user workspace management, including profile management and policy enforcement.
  • Collaborate with cross-functional teams to maintain secure and efficient UWM solutions.
  • Support system audits and performance assessments to identify and address potential issues.
  • Participate in the deployment and configuration of Ivanti UWM software and components.
  • Help maintain documentation for system configurations and troubleshooting guides.
  • Stay informed about industry best practices and technologies to improve support processes.
  • Support training efforts for end-users and internal teams on UWM functionalities.
  • Participate in On-Call support rotations for critical issues.

Job Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2+ years of experience in technical support or engineering roles, preferably with Ivanti UWM or similar solutions.
  • Basic knowledge of Ivanti UWM products and user workspace management technologies.
  • Familiarity with enterprise-level IT infrastructure and security protocols.
  • Ability to troubleshoot and resolve technical issues.
  • Strong communication and interpersonal skills.

Preferred Qualifications

  • Relevant certifications (e.g., ITIL, Ivanti Certified Professional) are a plus.
  • Exposure to cloud platforms (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).

WHAT WE OFFER

  • Market Competitive Pay Levels
  • Hybrid
  • Retirement Plan
  • Medical Plan (HMO) from Day 1 of employment
  • Dental, Medical, and Optical Reimbursements
  • Life and Disability Insurance
  • Paid Time-Off Benefits
  • Sick Leave Conversion
  • Tuition Fee Reimbursement
  • Employee Assistance Program (EAP)
  • Annual Performance Based Merit Increases
  • Employee Recognition
  • Training and Staff Development
  • Employee Referral Program
  • Employee Volunteerism Opportunity
  • All Mandatory Statutory Benefits

WHO WE ARE:

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve.

Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.

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