Duty Manager

7 days ago

Ayala Alabang, National Capital Region, Philippines Red Hotel Inc. Full time ₱228,000 - ₱264,000 per year

Job Description

  • Responsible for the daily operation of the hotel.
  • To ensure that all departments are fully staffed and running smoothly.
  • To do walk-arounds of the hotel and ensure that everyone and everything is as it should be.
  • To assist in departments to ensure smooth service.
  • To have contact with each department and inform them of the days, weeks schedules, future functions, and events.
  • To greet and talk to guests and to anticipate and follow through on their requests. - To have a good knowledge of the hotel and all its equipment.
  • To deal with guest complaints.
  • To deal with any emergencies which may occur.
  • To commit to the sustainability ethos of the hotel and to lead by example.
  • To monitor procedures and equipment on an on-going basis to ensure that they have regard to both the employees and guests' health and safety.
  • To sell the hotel to any prospective guests, functions, groups, etc.
  • To communicate effectively with the management team of the hotel.
  • To train, coach, counsel, and discipline employees when required.
  • To attend relevant meetings as directed by management.
  • To monitor the standards of cleanliness of the hotel on an ongoing basis and ensure that standards are maintained.
  • To ensure good lines of communication between departments.
  • To offer suggestions for the improvement of the service and facilities.

Qualifications

  • Work experience as a Duty Manager or similar management role.
  • Previous experience in the industry preferred.
  • Customer service experience.
  • Knowledge of cash management and bookkeeping procedures.
  • Team management skills.
  • Strong organizational skills.
  • Experience with facilities maintenance and/or security.
  • Strong problem-solving skills.
  • Availability to work in shifts including weekends.
  • BSc in Business Administration is a plus.
  • Willing to assigned in Alabang, Muntilupa.

Job Types: Full-time, Permanent

Pay: Php19, Php22,000.00 per month

Benefits:

  • Company events
  • Employee discount
  • Free parking
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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