Team Leader/Supervisor

22 hours ago


Taguig, National Capital Region, Philippines PRO INTEGRATE WORLD IT CONSULTING INC. Full time ₱900,000 - ₱1,200,000 per year

Team Leader/Supervisor

Work Setup: 100% Onsite

Work Locations: McKinley West, Taguig or SM MOA Complex, Pasay

Work Schedule: Australian Business Hours

About the Role:

We are looking for an experienced Team Leader to oversee and motivate a high-performing Contact Center team. The successful candidate will be responsible for ensuring service excellence, meeting performance targets, and fostering a positive and engaging work environment. You will provide guidance, mentorship, and performance feedback to agents, while also identifying opportunities to improve team productivity and customer satisfaction.

Qualifications:

Minimum 7 years of Customer Service experience

At least 3 years of Team Lead experience in a Contact Center environment

Strong leadership, coaching, and performance management skills

Excellent communication and stakeholder management abilities

Proven ability to motivate and develop a team toward achieving KPIs and quality standards

Job Types: Full-time, Permanent

Benefits:

  • Health insurance

Experience:

  • Customer service: 7 years (Required)
  • Team Lead: 3 years (Required)

Work Location: In person



  • Taguig, National Capital Region, Philippines White Drip Beauty Lounge Full time ₱184,800 per year

    Overview: Join our dynamic team as a Management Trainee and prepare for a future leadership role in restaurant operations. You'll gain hands-on experience in front-of-house (FOH) management, customer service, inventory control, and team supervision—all while upholding our brand's commitment to quality, cleanliness, and service excellence.Key...

  • Team Leader(Kitchen)

    22 hours ago


    Taguig, National Capital Region, Philippines Frankie's New York Buffalo Wings Full time ₱24,000 - ₱72,000 per year

    Duties and Responsibilities:Kitchen Team Leader:Assist the Manager – On – Duty (MOD) / Supervisor – On – Duty (SOD) by controlling Kitchen especially during peak hours. Ensure excellent guest service and hospitality by maintaining fun, positive and high energy level of Kitchen Team Members. Monitor the kitchen and ensure that all orders are attended...

  • Team Leader

    21 hours ago


    Taguig, National Capital Region, Philippines American Express Full time ₱1,500,000 - ₱3,000,000 per year

     Team Leader – Operations#4th in Great Place to Work's Best Company To Work For 2025#10th in Fortune Magazine's 2025 World's Most Admired Companies#1st in the J.D. Power 2024 U.S. Credit Card Satisfaction Study of National Credit Card IssuersTop GBS Employers for the Philippines by the Everest GroupAt American Express, our culture is built on a 175-year...

  • IT Team Leader

    3 days ago


    Taguig, National Capital Region, Philippines iOPEX Tech Full time ₱900,000 - ₱1,200,000 per year

    Embrace the innovation with iOPEX technologies. Join us nowWe are hiring for an awesome IT Team Leader for our # team.Job overview As an IT Team Leader, you will play a pivotal role in leading and coordinating a team of IT professionals to ensure the smooth and efficient delivery of IT services and solutions to our diverse client base.What you'll be...

  • Team Leader

    5 days ago


    Taguig, National Capital Region, Philippines Nezda Technologies, Inc. Full time ₱900,000 - ₱1,200,000 per year

    Position: Team Leader (RCM Healthcare)Location McKinley TaguigSchedule: Night ShiftSetup: OnsiteEmployment: Fulltime / Regular Job DescriptionResponsible for managing and supervising a team of RCM associates handling end-to-end revenue cycle processes, such as patient billing, claims submission, payment posting, denial management, and accounts receivable...


  • Taguig, National Capital Region, Philippines JLL Full time ₱1,200,000 - ₱2,400,000 per year

    Job Title: Team Leader – OperationsDepartment: Shared ServicesOR***Shared Services Team LeaderWhat this job involves:Standing at the forefront of team delivery.As the person in charge, you will assemble and lead a team, and establish effective working procedures for the group. This role demands efficient team management skills, which you will exhibit by...

  • Team Leader, Coding

    6 days ago


    Taguig, National Capital Region, Philippines Spanex IT Services Full time ₱250,000 - ₱500,000 per year

    Team Leader, CodingExpert in ED (Injection/Infusion) and Surgery codingWith valid coding certificationsWork from office in Taguig


  • Taguig, National Capital Region, Philippines Spanex IT Services Full time ₱600,000 - ₱1,200,000 per year

    Team Leader, Quality & ROlProven RCM backgroundQA expertiseMandatory bachelor's degreeWork from office in Taguig


  • Taguig, National Capital Region, Philippines White Drip Beauty Lounge Full time ₱200,000 - ₱240,000 per year

    College graduate in HRM or related field1-2 years' experience as a Supervisor/Team Leader in F&B and or Coffee ShopStrong leadership, customer service, and operations management skillsProficient in MS Office, detail-oriented, and flexible with hoursTeam player with a professional demeanor and pleasing personalityResults driven in sales and store...

  • BPO Team Leader

    1 week ago


    Taguig, National Capital Region, Philippines Welsend Global Services Inc. Full time ₱300,000 - ₱600,000 per year

    Summary:The Team Leader will oversee a team that provides customer service and support via voice, chat, and email. The role requires strong leadership, communication, and problem-solving skills to ensure service excellence and operational efficiency.Key Responsibilities:Lead and supervise the team to ensure effective handling of customer inquiries and...