Quality Analyst

2 days ago


Makati City, National Capital Region, Philippines Oracle Full time $40,000 - $80,000 per year

Job Requirements

  • Relevant Experience in QA/Testing within Oracle Utilities Application Framework
  • Functional background in Oracle Energy & Water products, the Oracle Utilities Application Framework (OUAF), or similar applications is an advantage (e.g. Customer Care & Billing (CC&B), Customer to Meter (C2M), Customer Cloud Service (CCS), Meter Data Management (MDM))
  • Ability to communicate effectively.
  • Work Set-Up: M-F Day Shift. Reporting 3x a week at our Makati Office

About Oracle Energy & Water

At Oracle Energy & Water, we are driven by a mission to provide the best set of technology solutions to the world's water and energy challenges. For over 50 years, we have been partnering with electric, gas, and water utility companies around the world to deliver the technology they need to provide safe, reliable, and affordable services to their communities. Our software solutions integrate customer information management, analytics, metering, grid/network operations, workforce management, and asset management applications with the power of the Cloud infrastructure, enabling clients to meet evolving business and technology needs faster with less risk, while reducing IT cost and work load. Through innovation, we aim to stand beside changemakers in the power and energy sector to deliver the transformational technology they need to drive conservation and sustainability efforts for a better future.

About Our Team

The Philippines Delivery Center is part of the Oracle Energy & Water Global Consulting group. Known for high performance and a global footprint of successfully completed projects, we work with global teams on software system implementations for energy and water customers around the world. The delivery incorporates institutionalized methodologies in an environment where world-class talent is developed through mature standards and processes. We continue to improve our competitiveness and value proposition through the recruitment and development of top talent. The success of our customers fuels our passion.

Responsibilities

  • Analyze testing requirements based on the design specifications to create/review/execute test scenarios, test cases, and other testing collaterals.
  • Design, develop and implement test automation scripts built around the implementation framework
  • Review data requirements for assigned test cases, set up complete test data and perform other requisite preparations prior to test execution.
  • Review test execution results to verify compliance to the defined entry and exit criteria and to ensure completeness in providing test evidence.
  • Perform and monitor test execution assignments within defined time budget and schedule. Document and report testing results.
  • Investigate, classify and raise defects, providing complete supporting documentation.

Recruitment Process:

Job Interviews Done online (e.g. Zoom) will require candidates to upload a recent photo and present a valid Government ID for identity verification.

Online Interviews will require candidates to turn on their cameras and ensure they environment is well lit and their face is clearly seen.

For some roles, Onsite Interview might be required.

All roles usually require 2-3 rounds of interviews.


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