
Quality Analyst
22 hours ago
Join Our Team as a Call Center Quality Analyst
Are you passionate about driving continuous improvement? We're looking for a detail-oriented Quality Analyst with at least 6 months of experience in a call center environment to help us elevate our service standards
What You'll Do:
- Monitor and evaluate call center interactions to ensure quality and compliance
- Provide actionable feedback to agents for performance improvement
- Analyze trends and identify areas for process enhancement
- Collaborate with teams to implement quality initiatives that boost customer satisfaction
What We're Looking For:
- Minimum 6 months experience as a Quality Analyst (Call Center)
- Strong analytical and communication skills
- Keen attention to detail and ability to provide constructive feedback
- Proactive mindset with a passion for excellence
Why Join Us?
- Dynamic and supportive work environment
- Opportunities for career growth and skills development
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Quality Analyst
22 hours ago
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Quality Analyst
22 hours ago
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Quality Analyst
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Quality Assurance Analyst
22 hours ago
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Quality Assurance Analyst
22 hours ago
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Quality Assurance Analyst
23 hours ago
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Quality Assurance Analyst
22 hours ago
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Quality Assurance Analyst
22 hours ago
Makati City, National Capital Region, Philippines The Citco Group Limited Full time $90,000 - $120,000 per yearSenior Quality Assurance AnalystAbout CitcoCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.For more information about Citco, please...
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Quality Analyst
22 hours ago
Makati City, National Capital Region, Philippines LSG Makati, PH Full time $104,000 - $130,878 per yearJob Summary:We are looking for a detail-oriented and analytical Quality Analyst (QA) to join our team. The QA will be responsible for monitoring, evaluating, and improving the quality of customer interactions to ensure compliance with company standards, client requirements, and industry best practices. This role plays a key part in enhancing the customer...