Customer Service Representative

2 weeks ago

Cebu City, Central Visayas, Philippines J-K International Language Center Full time ₱240,000 - ₱264,000 per year

Company Profile: This company is global company leading in providing integrated platforms and

smart technology. The company offers instant access to accurate digital tools and

product support. They are known for providing AI products for pioneer and thriving

businesses.

Position: Customer Service Representative (Blended Account + Cebu)

Company Industry: IT Company

Work Location: Cebu IT Park Cebu City

Postal Code: 6000

Salary: Php20,000-Php22,000

Work Schedule: Flexible Working Schedule

Work Set Up: Onsite

Benefits:

Government Mandated Benefits

HMO

Vacation Leave

Sick Leave

13th Month Pay

JOB REQUIREMENTS:

Open for high school graduate

With experience at least customer service in a BPO set up is an advantage

With experience in inbound or outbound customer is advantage

Amenable to attend face to face interview

Can start as soon as possible

JOB RESPONSIBILITIES:

Providing introductory information to prospective and new customers.

Ensuring that consumers are satisfied with products or services by handling complaints and inquiries.

Following up with clients or customers by phone or email to check that they're still satisfied with their purchases.

Letting patrons know about additional products or services that might benefit them.

Determining the quickest, most effective ways to answer a client's or customer's questions.

RECRUITMENT PROCESS: (ONLINE/FACE TO FACE)

Initial Interview

Final Interview

Job Offer

Job Type: Full-time

Pay: Php20, Php22,000.00 per month

Work Location: In person

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