Booking Coordinator

1 day ago

Makati City, National Capital Region, Philippines Emapta Full time ₱500,000 - ₱1,000,000 per year

Be the Link Between Broken Appliances and Fast Fixes
In the appliance service industry, everything runs smoother when balance is built in. Time to unplug from exhausting routines and plug into a future where your schedule and ambitions finally align.

Job Description

As a Booking Coordinator, you'll be at the heart of customer satisfaction-handling service inquiries, managing appointment bookings, and keeping systems updated. You'll juggle calls and customer needs with ease, delivering top-notch service that keeps things running smoothly.

Job Overview

Employment type: Full-time
Shift: Day Shift
Work setup: Onsite, Makati

Exciting Perks Await

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
  • Day shift schedule
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • A Bachelor's Degree or at least 2 years in college, or a 2-year Technical/Vocational course
  • 1 to 3 years of relevant experience
  • Excellent verbal and written communication skills
  • Familiarity with Google Sheets or Excel is a plus but not mandatory
  • Comfortable working in a fast-paced environment and multitasking

Your Daily Tasks

  • Accept inbound and make outbound calls
  • Handle customer service inquiries
  • Manage bookings, schedule appointments, and respond to related inquiries
  • Accurately input data into internal systems

About the Client

Our client is a leading appliance repair and installation provider servicing over 1,680 suburbs across Australia. With a sharp focus on customer satisfaction and a strong safety-first philosophy, this company has become a trusted name for fast, affordable, and expert appliance solutions. Their mission is to deliver excellent service while helping households maintain fully functioning homes.

Who Are We

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. Apply now and be part of the #EmaptaEra

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