Employee Relations

The Employee Relations Associate acts as the primary point of contact for employees within the business unit. The role focuses on fostering positive employee relations, handling grievances and disciplinary cases, ensuring compliance with company policies, and driving engagement initiatives. This position also supports performance management, employee lifecycle processes, and HR operations to create a productive and engaged workforce.

Duties and Responsibilities:

• Serve as the main contact for employee concerns, grievances, and disciplinary cases.
• Conduct skip-level meetings, monitor team morale, and provide early warning signals on employee issues.
• Promote adherence to company policies and ensure confidentiality in handling sensitive matters.
• Identify non-performers, support employees on Performance Improvement Plans (PIP), and partner with managers on action plans.
• Conducts investigations on workplace incident reports, initiates and facilitates the disciplinary process, and ensures consistent monitoring and documentation of cases.
• Monitors absenteeism, tardiness, and other attendance-related concerns, identifies potential policy violations, and works with employees and managers to address and prevent recurrence.
• Assist in preparing documentation for, and may represent the company in, SEnA/NLRC labor-related proceedings.
• Administer employee separation processes, including resignation tracking, clearance, exit interviews, and issuance of relieving letters.
• Provide attrition inputs and resignation data for HR-MIS reports.
• Respond to ex-employee referral checks and manage employee records.
• Continuously recommend and implement process improvements.

Qualifications:

• Bachelor's degree in Human Resource Management, Business Administration, Psychology, Communications, Nursing, or any related field.
• At least 2–3 years of experience in Employee Relations, with preference given to candidates who have 5 or more years of progressive HR experience. Strong interpersonal, conflict resolution, and communication skills.
• Knowledge of the Philippine Labor Code and related laws, rules, and jurisprudence.
• Ability to manage sensitive information with integrity and confidentiality.
• Experience using ADP or any HRIS for employee data management and reporting is an advantage.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person's potential, and we'll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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We value your privacy. By submitting your information through this form, you are applying for a position at Genfinity Philippines, Inc. and voluntarily providing personal information, including your name, contact details, and resume.

This information will be collected and processed solely for recruitment purposes, including evaluating your qualifications, assessing your skills, verifying your background, and contacting you about your application. Your personal data will be processed in accordance with the Data Privacy Act of 2012.

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By submitting this form, I acknowledge that I have read and understood the above Privacy Notice and hereby give my free, informed, and voluntary consent to the collection and processing of my personal information by Genfinity Philippines, Inc. for recruitment purposes.

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