Server
1 day ago
PRIMARY JOB DESCRIPTION:
Provides excellent guest service by knowing the menu, upselling food and drinks, maintaining a clean dining area, and ensuring guests feel welcomed and comfortable throughout their visit.
Key Responsibilities:
- Welcome guests warmly with a friendly, approachable attitude
- Ensure all guests feel comfortable, attended to, and valued
- Anticipate needs and respond promptly
- Resolve concerns professionally or escalate when needed
Menu Knowledge & Upselling:
- Learn ingredients, cooking techniques, and flavor profiles of all dishes
- Upsell premium dishes, specials, desserts, and beverages
- Understand basic wine, liquor, and cocktail profiles
- Learn origins of select wines and spirits
- Recommend accurate food and drink pairings
Service Execution:
- Take orders clearly and accurately
- Coordinate with kitchen and bar for timely service
- Serve food and drinks following standard service procedures
- Manage table settings, refills, and guest needs
Dining Area Cleanliness & Setup:
- Keep indoor and outdoor dining areas clean and organized
- Ensure tables, chairs, cutlery, and serviceware are always presentable
- Assist with table setup and clearing before, during, and after service
Inventory of Dining Essentials:
- Monitor cutlery, plates, glassware, linens, and table accessories
- Report shortages or damaged items
- Keep dining materials properly stored and ready for service
- Assist with weekly and monthly inventory counts
Team Collaboration:
- Work closely with servers, baristas, and kitchen staff
- Support teammates during peak hours
- Communicate clearly to maintain efficient service flow
QUALIFICATIONS:
- At least a high school graduate
- Hospitality or service experience is an advantage
- Friendly, approachable, and consistently smiling
- Strong communication and customer service skills
- Can speak basic or conversational English (highly preferred)
- Willing to learn menu details and beverage origins
- Can work in a fast-paced environment
- Good teamwork and professionalism
Job Types: Full-time, Part-time
Work Location: In person
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