Order Management Officer

4 days ago

Paranaque City, Calabarzon, Philippines Mary Grace Cafe Full time ₱250,000 - ₱750,000 per year

The Order Management and Inventory Specialist manages the order management system for finished goods products. S/he coordinates with internal customers, manages and documents any changes and updates on orders while ensuring On-time and In-full (OTIF) delivery. Moreover, s/he guarantees accuracy between system and physical inventory.

  • Handles order processing, allocation and consolidation according to stock availability and plan.
  • Manages the entire end to end finished goods ordering management, including preparation, monitoring, and processing of orders.
  • Conducts regular stock audits based on cycle count (after delivery scheme) to maintain inventory accuracy. Checks and validates when the inventory has excess or shortages.
  • Coordinates with the internal inventory keeper any deviation of supply for immediate correction.
  • Manages internal customer queries and communication.
  • Communicates and addresses issues with internal customers for any changes on orders / transfers and ensures proper documentation to support the inventory accuracy.
  • Communicates daily with the involved departments and informs them on significant changes, issues, and concerns.
  • Communicates potential and current department roadblocks to immediate superior.
  • Embraces change with positivity and adjust to new circumstances.
  • Performs a variety of tasks with equal effectiveness & efficiency.
  • Collaborates with other departments in achieving the manufacturing's goal of meeting orders conforming to standards.
  • Coordinates with team members, supervisors, and departments to address issues to ensure efficient production operations, safety, and security.
  • Ensures all team members are informed of announcements, policies, etc.
  • Builds trust, fosters positive relationships, and maintains a healthy work environment by striving to provide accurate information, demonstrating empathy and understanding, and taking responsibility for words and actions.

QUALIFICATIONS:
- Graduate of Bachelor's Degree in Industrial Engineering, Logistics, Business Administration, or equivalent.
- Minimum of one (1) year of experience in the food manufacturing industry, Fast Moving Consumer Goods (FMCG) industry, preferably in Production Planning and Inventory Control.
- With at least 3 years of tenure in the current company

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