Workforce Supervisor/Customer Concierge

5 hours ago

Ayala Alabang, National Capital Region, Philippines Expedise Warehouse Management Solution Inc. Full time

Employee or customer retention through experience.

Accountabilities:

  • Daily Toolbox Meeting
  • Site Safety
  • Customer Concerns
  • Customer Retention
  • Site Safety
  • Click Up Monitoring and Updating: Status, Employee Position, Employee Sub- Position, Date, and Active, Payout Details
  • Customer Performance Appraisal
  • Preparation of Back to work order, Leave form, Incident Report (IR) (Minor Offenses) Notice to Explain (NTE), Authority to Deduct (ATD) Form and Attachments, and Offboarding Documents (Resignation Letter, Exit Interview Form and clearance)
  • Client Concerns: Client report needed and Client requirements per head
  • Personal Protective Equipment (PPE) Issuance
  • Onsite incident handling (initial information: Damage/ Lost Breakage Report (LBR)
  • Timekeeping: Daily Time Record (DTR) Collation/Validation, Customer Payroll Concerns (100% solve payroll concerns), Sending to payroll 3 days before payout, Format issues Zero (0) Customer Affected, Payout additional- Zero (0) Customer Affected, and Payout Adjustment- Zero (0) Customer Affected

Qualifications

  • Bachelor's degree in Operations Management, Human Resource, Hotel and Restaurant Management, and other related courses.
  • Safety Officer 2
  • Strong attention to detail and organizational skills.
  • Good communication and interpersonal skills
  • Strong analytical, organizational, and problem-solving abilities.
  • Ability to handle pressure and meet deadlines
  • Willingness to work flexible hours or shifts, if required.

Benefits:

  • Standard government benefits
  • 13th month pay
  • 5 days of Service Incentive Leave
  • 5 days of Sick Leave
  • Vacation Leave
  • Bereavement Leave
  • HMO

Be more interested Come and take a peek

We Strongly Believe in Our Core Values

We proudly believe, embody, and uphold our core values, fostering collective strength and success.

We Provide Learning and Trainings

As an employee, we care about your professional and personal growth that's why we invest in you by providing trainings and seminars.

We Have Career Development/Pathing

Of course, we elevate your career with a team that lifts you higher at every rung.

We Make Our Job Easy by Leveraging Automation

We harness automation to streamline workflows and spark creativity.

We Treat Employees as Customers

Experience a workplace that prioritizes you, because happy employees bring good and better service.

And many more awaits

If you're looking for a company with a great culture that fosters team collaboration, maybe this is the right company for you. Apply and join us now

Job Types: Full-time, Fresh graduate

Pay: Php18, Php19,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Promotion to permanent employee

Work Location: In person

  • Assistant Store Supervisor

    5 hours ago

    Ayala Alabang, National Capital Region, Philippines BEBANG ENTERPRISE INC Full time ₱240,000 per year

    Key Responsibilities:Support the Store Supervisor in overseeing the daily operations of the restaurant.Supervise team members during shifts, ensuring excellent customer service and food quality.Lead by example in delivering outstanding service and adhering to company standards.Assist with employee scheduling, training, and performance monitoring.Address...

  • Branch Supervisor

    4 hours ago

    Ayala Alabang, National Capital Region, Philippines Caraavn Food Group Inc Full time ₱504,000 - ₱840,000 per year

    As Branch Supervisor, you will oversee the daily operations of an Overdoughs branch to ensure smooth service, maintain high standards of food quality, customer service, sanitation, and team performance. You will lead and support the branch team to meet sales targets, enforce company standards, and deliver a consistently excellent guest experience.Key...

  • Logistics Solutions Supervisor

    7 hours ago

    Ayala Alabang, National Capital Region, Philippines Fast Services Corporation Full time ₱2,000,000 - ₱2,500,000 per year

    The Logistics Solutions Supervisor supports the development and implementation of innovative, cost-effective transportation strategies that drive operational efficiency and business growth. Reporting to the Logistics Solutions Design Manager, this role combines analytical expertise with creative problem-solving to deliver customized logistics solutions...

  • Jr. Dining Supervisor

    6 hours ago

    Ayala Alabang, National Capital Region, Philippines ODC Makati Supermarket Corporation Full time ₱600,000 - ₱800,000 per year

    Job SummaryA Dining Supervisor oversees the daily operations of the dining area, ensuring efficiency, food quality, and customer satisfaction. Should be able to manage staff effectively and uphold food safety standards.Job QualificationsA minimum of 3 years of working experience or 1-2 years of Supervisory working experience.Bachelor's degree, Associate...

  • IT Supervisor

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines Toyota Alabang, Inc. (TAI) Full time ₱1,200,000 - ₱2,400,000 per year

    JOB DESCRIPTIONResponsible for all computer network planning, administration and operation activities.Performs a variety to complex professional and technical duties related to the installation and maintenance of the network and communication hardware and software system including network and application server, routers, firewall, LAN, Email, and PC...

  • Operations Supervisor

    6 hours ago

    Ayala Alabang, National Capital Region, Philippines Teleperformance Full time ₱1,200,000 - ₱2,400,000 per year

    Position Summary:This position is responsible for customer service in various languages and through various transaction types (e.g. inbound and outbound calls, chat, email, social media, etc.) or back office work for end customers (B2C and/or B2B) that can include various service types e.g. pre sales, post sales, billing and support, as per LOB (SOW)...

  • IT Supervisor

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines TOYOTA ALABANG, INC. Full time ₱900,000 - ₱1,200,000 per year

    JOB DESCRIPTIONResponsible for all computer network planning, administration and operation activities.Performs a variety to complex professional and technical duties related to the installation and maintenance of the network and communication hardware and software system including network and application server, routers, firewall, LAN, Email, and PC...

  • Warehouse Supervisor

    6 hours ago

    Ayala Alabang, National Capital Region, Philippines Primer Group of Companies Full time ₱800,000 - ₱1,200,000 per year

    As a Warehouse Supervisor for Offline and Online/ECOMM Inbound and Outbound Operations, you will be responsible for managing all aspects of warehouse operations, including receiving, storing, and shipping goods for both traditional and e-commerce sales channels. You will lead a team of warehouse staff, optimize processes, and ensure seamless coordination...

  • Operations Coordinator

    7 hours ago

    Ayala Alabang, National Capital Region, Philippines Altrad Pacific Shared Services Inc Full time ₱900,000 - ₱1,200,000 per year

    Job Descriptions:Workforce ManagementProcess and track expense claim forms for accuracy and completeness.Support leave application and training request form submissions, ensuring they meet policy requirements.Provide assistance in scheduling mobilisation requirements and labour movements across various projects.Procurement and Inventory ManagementRaise...

  • Area Sales Supervisor

    2 weeks ago

    Ayala Alabang, National Capital Region, Philippines AvantePH Staffing and Consultancy Inc. Full time ₱25,000 - ₱30,000 per year

    We are seeking a results-driven Area Sales Supervisor to oversee multiple retail stores in the clothing and fashion industry. This role is responsible for driving sales performance, ensuring excellent customer service, supervising store staff, and implementing strategies to achieve business targets within the assigned area.Key Responsibilities Supervise and...