Workforce Supervisor/Customer Concierge

2 days ago

Ayala Alabang, National Capital Region, Philippines Expedise Warehouse Management Solution Inc. Full time

Employee or customer retention through experience.

Accountabilities:

  • Daily Toolbox Meeting
  • Site Safety
  • Customer Concerns
  • Customer Retention
  • Site Safety
  • Click Up Monitoring and Updating: Status, Employee Position, Employee Sub- Position, Date, and Active, Payout Details
  • Customer Performance Appraisal
  • Preparation of Back to work order, Leave form, Incident Report (IR) (Minor Offenses) Notice to Explain (NTE), Authority to Deduct (ATD) Form and Attachments, and Offboarding Documents (Resignation Letter, Exit Interview Form and clearance)
  • Client Concerns: Client report needed and Client requirements per head
  • Personal Protective Equipment (PPE) Issuance
  • Onsite incident handling (initial information: Damage/ Lost Breakage Report (LBR)
  • Timekeeping: Daily Time Record (DTR) Collation/Validation, Customer Payroll Concerns (100% solve payroll concerns), Sending to payroll 3 days before payout, Format issues Zero (0) Customer Affected, Payout additional- Zero (0) Customer Affected, and Payout Adjustment- Zero (0) Customer Affected

Qualifications

  • Bachelor's degree in Operations Management, Human Resource, Hotel and Restaurant Management, and other related courses.
  • Safety Officer 2
  • Strong attention to detail and organizational skills.
  • Good communication and interpersonal skills
  • Strong analytical, organizational, and problem-solving abilities.
  • Ability to handle pressure and meet deadlines
  • Willingness to work flexible hours or shifts, if required.

Benefits:

  • Standard government benefits
  • 13th month pay
  • 5 days of Service Incentive Leave
  • 5 days of Sick Leave
  • Vacation Leave
  • Bereavement Leave
  • HMO

Be more interested Come and take a peek

We Strongly Believe in Our Core Values

We proudly believe, embody, and uphold our core values, fostering collective strength and success.

We Provide Learning and Trainings

As an employee, we care about your professional and personal growth that's why we invest in you by providing trainings and seminars.

We Have Career Development/Pathing

Of course, we elevate your career with a team that lifts you higher at every rung.

We Make Our Job Easy by Leveraging Automation

We harness automation to streamline workflows and spark creativity.

We Treat Employees as Customers

Experience a workplace that prioritizes you, because happy employees bring good and better service.

And many more awaits

If you're looking for a company with a great culture that fosters team collaboration, maybe this is the right company for you. Apply and join us now

Job Types: Full-time, Fresh graduate

Pay: Php18, Php19,000.00 per month

Benefits:

  • Health insurance
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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