Technical Support

1 day ago

Cagayan de Oro, Northern Mindanao, Philippines CLIMBS Life and General Insurance Cooperative Full time $104,000 - $130,878 per year
  • Provide technical support to coops and internal users via phone, email, or in-person for software, hardware, network, and other IT-related issues.
  • Troubleshoot and resolve problems by guiding users, identifying root causes, and offering solutions or workarounds while documenting all interactions in the helpdesk system.
  • Maintain and monitor IT systems – handle setup, installation, configuration, and upkeep of hardware/software; watch for performance issues and act promptly.
  • Improve processes and share knowledge by keeping accurate records, suggesting automation or service enhancements, and performing other tasks as assigned.

Job Types: Full-time, Fixed term

Contract length: 6 months

Benefits:

  • On-site parking

Work Location: In person

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