HR & Operations Associate

13 hours ago

San Pedro, Calabarzon, Philippines Yngen Datacom Corp. Full time ₱300,000 - ₱450,000 per year

Are you passionate about people and operations? Join our growing team As an HR & Operations Associate, you'll play a key role in recruitment, employee engagement, and site operations to ensure our teams run smoothly in a fast-paced BPO environment.

Key Responsibilities:

Human Resources Functions:

  • Assist with end-to-end recruitment: sourcing, screening, interviewing, and onboarding of candidates.
  • Maintain accurate employee records, HRIS, and documentation in compliance with labor laws and company policies.
  • Support employee engagement activities, retention programs, and performance management initiatives.
  • Coordinate payroll data, attendance, and benefits administration.
  • Handle employee relations concerns and escalate issues as needed.

Operations Support:

  • Collaborate with Operations Managers to ensure proper workforce scheduling and resource allocation.
  • Assist in monitoring performance metrics, attrition, and absenteeism reports.
  • Provide administrative support to site operations (facilities, supplies, vendor coordination).
  • Support compliance with client requirements, internal policies, and audit processes.
  • Prepare HR and operational reports for management review.
Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
  • 1–3 years of experience in HR or operations, preferably in a BPO setting.
  • Knowledge of recruitment processes, labor laws, and HR best practices.
  • Exposure to BPO workforce management, scheduling, or site operations is an advantage.
  • Strong communication and interpersonal skills.
  • Excellent organizational skills and ability to multitask in a fast-paced environment.
  • Proficiency in MS Office applications and HRIS tools.

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