Sales Coordinator
1 week ago
Position Summary
The Sales Coordinator supports the sales team by managing administrative tasks, coordinating customer communication, and ensuring smooth execution of sales operations. This role plays a key part in improving customer satisfaction, streamlining processes, and helping the sales team meet targets.
Key Responsibilities1. Sales Support & Administration
- Assist the sales team with preparing quotations, proposals, contracts, and other documents.
- Maintain accurate records of sales activities, customer information, and orders.
- Process sales orders and ensure timely delivery through coordination with logistics and operations.
2. Customer Service & Communication
- Serve as a primary point of contact for customer inquiries, updates, and follow-ups.
- Coordinate with clients to confirm orders, schedules, and service requirements.
- Resolve customer issues promptly or escalate them to appropriate departments.
3. Coordination & Scheduling
- Organize meetings, appointments, and presentations for the sales team.
- Coordinate internal communication between sales, marketing, finance, and operations.
- Track order status and update customers and sales staff as needed.
4. Reporting & Data Management
- Prepare weekly and monthly sales reports, forecasts, and sales performance metrics.
- Maintain CRM databases and ensure all information is accurate and up to date.
- Assist in monitoring inventory and supporting demand planning activities.
5. Sales Process Improvement
- Support improvement initiatives to enhance sales efficiency.
- Provide feedback on customer trends and competitor activities.
- Assist in organizing sales events, promotions, and marketing campaigns.
QualificationsEducation & Experience
- Bachelor's degree in Business Administration, Marketing, or related field preferred.
- 1–3+ years of experience in sales support, coordination, or administrative roles.
- Experience with office systems and order processing is an advantage.
Skills
- Strong organizational and time-management abilities.
- Excellent communication and customer service skills.
- Proficient in MS Office applications (Excel, Word, PowerPoint).
- Detail-oriented with strong multitasking abilities.
- Ability to work effectively in a fast-paced environment.
Job Type: Full-time
Pay: Php23, Php25,000.00 per month
Work Location: In person
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