Customer Service Specialist
5 days ago
COMPANY PROFILE: It is an IT Company that already have 23 years in the industry.
They offer a range of online presence, cloud hosting, and digital marketing services
They aim to have an easy use in digital tools that may support products and local
support.
Position: Customer Service Specialist
Company Industry: IT Company
Work Location: Cebu IT Park, Cebu City
Work Schedule: Monday to Friday
Salary: Php20,000-Php22,000
Work Set Up: Work onsite
BENEFITS:
HMO
13 th month pay
Government Mandated Benefits
Leave Credits
Vacation Leave
JOB REQUIREMENTS:
Open for Highschool Graduate
At least 6 months of experience in Customer Service Representative
Amenable to attend interviews
Can start as soon as possible
Willing to work in Cebu City
JOB RESPONSIBILITIES:
Manage all the inbound or outbound customer interactions via chat and email
Ensure to respond to all inquiries of the customer
Great the customer with professionalism, empathy and efficiency
Ensure to look to what the customer needs and provide it deliver effective, timely
solutions
Participate to the internal teams and escalate issues when needed
RECRUITMENT PROCESS: (ONLINE OR FACE TO FACE)
Initial Interview
Assessment
Final Interview
Job Offer
Look for: Ms. Riva
Job Type: Full-time
Pay: Php20, Php22,000.00 per month
Work Location: In person
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