Marketing Coordinator
5 days ago
Marketing Coordinator
Responsibilities:
- Contribute to the research, maintenance, and reporting of marketing data (including weekly registration reports)
- Assist in data analysis for daily, monthly, and post-event reports to communicate key insights to marketing leadership
- Perform data entry and cleanup as needed
- Coordinate asset collection to fulfill all digital, print, and branded content deliverables, managing timelines and workflows while collaborating with the marketing team to execute partnership deliverables
- Maintain and update website information, ensuring improvements to user experience where necessary
- Create graphics and resize logos and images for social media and paid digital campaigns
- Manage administrative tasks related to event directories, including ad tracking, organizing the directory by product category, and collecting assets for ads and featured products
- Maintain marketing budgets and manage monthly accruals
- Handle P-Card expense coding and ensure accurate tracking
- Track deliverables and correspondence associated with all barter agreements
- Update attendee correspondence templates, including event FAQs
- Build and manage all exhibitor and attendee post-event surveys
Customer Service:
- Respond to customer inquiries via email
- Troubleshoot and process ticketing issues, including questions, refunds, and transfers
- Manage AI Chatbot to assist with customer service inquiries
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