Administrator/Senior Travel Coordinator

3 days ago

Angeles City, Central Luzon, Philippines TOA Global Full time $70,000 - $120,000 per year

Administrator - Senior Travel Coordinator

Location: Clark, Pampanga

Shift: 7:00 AM - 4:00 PM, Monday to Friday

Work Arrangement: Onsite

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UNLOCK YOUR POTENTIAL AT TOA GLOBAL

At TOA Global, we are passionate about helping professionals thrive in their careers, businesses, and communities. With a global presence spanning Australia, New Zealand, North America, the Philippines, South Africa, and South America, we empower accounting professionals by providing world-class opportunities and support.

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ABOUT THE ROLE

  • Managing and processing all travel requests as well as Group-level travel requirements.
  • Assist Project Administrators with updating roster/Schedules (in excel spreadsheet) with confirmed booking details
  • Prepare and send out flight and accommodation itineraries to employees and / project teams
  • Overseeing the end-to-end travel process, including bookings, compliance, and documentation.
  • Assisting with the reconciliation of travel accounts, including processing and validating invoices for project-related travel.
  • Acting as a key point of contact for internal stakeholders, providing timely and accurate travel advice.
  • Supporting and mentoring junior team members within the travel/project administration function.
  • Manage and maintain shared mailbox ensuring timely and accurate processing of requests

ABOUT YOU:

  • At least 3 years of Travel industry experience booking high volume flights and accommodation.
  • Extensive prior experience in travel coordination roles within an Australian organisation (construction, engineering, or resources sector experience highly regarded).
  • Strong English communication skills: both written and verbal. - need to be able to communication via Phone and email in a clear and concise manner.
  • High-level computer literacy, with the ability to quickly adapt to multiple travel and client systems.
  • Proven problem-solving skills with the ability to manage issues proactively and independently.
  • Demonstrated ability to manage, coach, and support a small team.
  • Experience providing training and system support to colleagues.
  • Confidence and professionalism in liaising with senior executives and project leaders.
  • Strong organisational skills with attention to detail and the ability to manage competing priorities under pressure.
  • High level of attention to detail
  • Ability to work as a member of a team or independently
  • MS Office Skills - Excel (Intermediate), Word, Outlook as per MS Office Skills matrix
  • Strong understanding of online booking tools and systems
  • Maintains good attendance and punctuality
  • Able to complete set daily tasks

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