Telesales Representative
3 days ago
Job Description – Telesales Representative
Position Overview:
The Telesales Representative is responsible for outbound calls, qualifying prospects, and securing confirmed appointments for the Fieldforce team. This role is the first touchpoint of the sales funnel and plays a critical role in driving customer engagement and pipeline growth.
Key Responsibilities:
- Conduct daily outbound cold calls to potential customers based on provided leads.
- Qualify prospects by identifying decision-makers and customer needs.
- Book and confirm appointments for Fieldforce and record details in HubSpot.
- Maintain accurate call records, reach statistics, and appointment outcomes.
- Achieve daily, weekly, and monthly KPI targets (calls, reach, appointments).
- Coordinate with Fieldforce to ensure appointment quality and readiness.
- Provide feedback on lead quality and customer responses.
KPIs:
- Number of Calls (daily/weekly)
- Number of Reach (contacts made with decision-makers)
- Number of Appointments Booked
- Appointment Show-up Rate
Skills & Qualifications:
- Strong communication and persuasion skills.
- Comfortable with outbound calling and handling rejections.
- Organized and detail-oriented in tracking leads and activities.
- Experience in telesales or call center environment is a plus.
- Familiarity with CRM tools (HubSpot preferred).
Job Type: Full-time
Pay: Php18, Php23,000.00 per month
Ability to commute/relocate:
- Ortigas Post Office 1605 P00: Reliably commute or planning to relocate before starting work (Required)
Language:
- English (Preferred)
Location:
- Ortigas Post Office 1605 P00 (Required)
Work Location: In person
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