Telesales Representative

Job Description – Telesales Representative

Position Overview:

The Telesales Representative is responsible for outbound calls, qualifying prospects, and securing confirmed appointments for the Fieldforce team. This role is the first touchpoint of the sales funnel and plays a critical role in driving customer engagement and pipeline growth.

Key Responsibilities:

• Conduct daily outbound cold calls to potential customers based on provided leads.
• Qualify prospects by identifying decision-makers and customer needs.
• Book and confirm appointments for Fieldforce and record details in HubSpot.
• Maintain accurate call records, reach statistics, and appointment outcomes.
• Achieve daily, weekly, and monthly KPI targets (calls, reach, appointments).
• Coordinate with Fieldforce to ensure appointment quality and readiness.
• Provide feedback on lead quality and customer responses.

KPIs:

• Number of Calls (daily/weekly)
• Number of Reach (contacts made with decision-makers)
• Number of Appointments Booked
• Appointment Show-up Rate

Skills & Qualifications:

• Strong communication and persuasion skills.
• Comfortable with outbound calling and handling rejections.
• Organized and detail-oriented in tracking leads and activities.
• Experience in telesales or call center environment is a plus.
• Familiarity with CRM tools (HubSpot preferred).

Job Type: Full-time

Pay: Php18, Php23,000.00 per month

Ability to commute/relocate:

• Ortigas Post Office 1605 P00: Reliably commute or planning to relocate before starting work (Required)

Language:

• English (Preferred)

Location:

• Ortigas Post Office 1605 P00 (Required)

Work Location: In person