Sales Operations Specialist

2 days ago

Makati City, National Capital Region, Philippines ECLARO Full time $40,000 - $60,000 per year

Who We Are

ECLARO is an award-winning professional services firm headquartered in New York City and operating in the U.S., Philippines and Canada, additionally supporting clients in the UK, Ireland and Australia. We are dedicated to a singular purpose: providing the Right People with the right expertise, business knowledge, skill sets, dedication and passion to solve business challenges for global clients ranging from innovative start-ups to Fortune 50 companies. "Work Hard. Give Back. Have Fun." is one of our favorite sayings, and we live it every day. Supporting employees and colleagues, serving clients and giving back to our communities

Job Purpose

The Sales Operations Support will primarily run the Deal Registration desk for the region. This involves managing incoming requests, communicating clearly and efficiently externally and internally, approving or rejecting Deal Registrations based on a comprehensive set of rules and using judgement or seeking advice in unclear situations.

Main Duties

  • Receive and process incoming Deal Registrations within a timely manner (SLA of 48hrs)
  • Cross-reference CRM info with Deal Registration requests
  • Create Accounts, Contacts and Opportunities within the CRM (if required)
  • Communicate politely and clearly to Sales stakeholders at all levels
  • Provide support and guidance to Sales enquiries around Deal Registrations
  • Work effectively within a small team as well as independently
  • Look up and update CRM information
  • Assist in other tasks as required

Skills & Experience

Essential

  • Has strong and confident communication skills - written, verbal
  • Has good MS office skills or similar package
  • Is able to follow rules and processes in a timely manner
  • Has good organization skills
  • Has a learning mindset
  • Be able to switch between tasks
  • Able to work effectively independently and as part of a team

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