
Desktop Support Engineer
14 hours ago
Description:
Technical services of the desktop and laptop support service as follows.
- Staging and preparation of laptop and desktop for deployment
- Deployment and installation pull out and configuration of desktop and Laptop for agents.
- Imaging, patching application installation and testing prior to deployment.
- Formatting, cloning of desktop and laptop.
- Preparation for delivery
- Any patching related activities
- Troubleshooting PC problem and software
- Knowledgeable in ticketing system
- Has technical knowledge of operation and functioning of Windows Operating Systems
- Proficient in hardware/software installation troubleshooting/repair of desktop
- Experience in troubleshooting PCs, able to manage IT desktop infrastructure, network cabling, etc.
- Has knowledge of basic networking concepts, client-server architecture, knowledge of antivirus, server software/hardware setup and backup
- Fast learner and able to easily grasp new technologies, software/hardware and IT concepts
- Capable of following different procedures as per client requirements
- Able to communicate and track IT activity with remote backend teams
- With good communication, technical, analytical, problem-solving, and leadership skills. Is amenable to work in shifts
- Communicate fluently in English and Tagalog
- Maintain IT equipment inventory and documentation
- Knowledgeable in deployment desktop and laptop
- knowledgeable in ticketing systems
- Assemble and disassemble the desktop.
- On-site Support
- Experience in MS Office Applications
Job Types: Full-time, Fresh graduate
Pay: Php15, Php16,000.00 per month
Benefits:
- Company Christmas gift
- Health insurance
- Life insurance
Work Location: In person
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