
IT Support Specialist
1 week ago
Job Responsibilities:
- Learn and apply networking, security, and business applications aligned with company priorities
- Install, configure, optimize and maintain hardware, software and applications
- Provide technical support including troubleshooting, repair and performance optimization
- Perform on-site and remote set-up, installation, testing and demonstration independently or with a team
- Support desktop, web, and mobile applications, including backend and frontend testing and maintenance
- Be available for after-office, holiday, or weekend support and accept short-term business travel when required
- Deliver excellent service and ensure customer satisfaction
Job Qualifications:
- Bachelor's degree in Information Technology, Computer Science, Computer Engineering, or a related field
- At least 2-3 years of relevant IT experience in systems administration, network management, application support, or a related field
- Experience providing end-user support (hardware, software, and applications)
- Exposure to on-site and remote IT support environments
- Experience coordinating with external vendors, ISPs, and service providers is an advantage
- Knowledge of software development tools (SQL, Linuz, PHP, Java, .NET) is a plus
- Strong analytical, troubleshooting, and problem-solving skills
- Good communication and interpersonal skills with the ability to collaborate across teams
- Willingness to work flexible hours, weekends, and holidays as required
- Willingness to work full-time onsite in Alabang, Muntinlupa City
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