Application Support Engineer

2 days ago

Manila, National Capital Region, Philippines DTCC Full time ₱1,200,000 - ₱2,400,000 per year
Description

Are you ready to make an impact at DTCC?

Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.

The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.

Pay and Benefits: 

  • Competitive compensation, including base pay and annual incentive
  • Comprehensive health and life insurance and well-being benefits, based on location
  • Pension / Retirement benefits
  • Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
  • DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).

The Impact you will have in this role:

The Development family is responsible for creating, designing, deploying, and supporting applications, programs, and software solutions. May include research, new development, prototyping, modification, reuse, re-engineering, maintenance, or any other activities related to software products used internally or externally on product platforms supported by the firm. The software development process requires in-depth domain expertise in existing and emerging development methodologies, tools, and programming languages. Software Developers work closely with business partners and / or external clients in defining requirements and implementing solutions. The Application Support Engineering role specializes in maintaining and providing technical support for all applications that are beyond the development stage and are running in the daily operations of the firm. Works closely with development teams, infrastructure partners, and internal / external clients to bring up and resolve technical support incidents.

Your Primary Responsibilities: 

  • Analysis of Applications Systems in order to prevent incidents from reoccurring
  • Expand knowledge base of operating procedures/runbooks for supported applications
  • Collaborate within the team to resolve application alerts and raise as needed
  • Gather requested documentation in support of ongoing audits requests
  • Implement assigned steps of the Disaster Recovery scripts during planned and unplanned outages, collecting BCM evidence as needed
  • Ensure automation produces expected results within stated threshholds
  • Monitor Dashboard to provide better transparency into potential issues and future outages
  • Analyze proposed application design and provide feedback on potential gaps to business requirements
  • Implement renewals/service account password changes as scheduled, resolve production defects and handlle minor enhancements as needed
  • Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; raises appropriately


**NOTE:  The Primary Responsibilities of this role are not limited to the details above. **  

Qualifications:

  • Minimum of 4 years of related experience
  • Bachelor's degree preferred or equivalent experience


Talents Needed for Success:

  • Fosters a culture where honesty and transparency are expected.
  • Stays ahead of changes in their specialist area and seeks out learning opportunities to ensure knowledge is up-to-date.
  • Collaborates well within and across teams.
  • Communicates openly with team members and others.
  • Resolves disagreements between colleagues effectively, minimizing the impact on the wider team.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  • Application Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Silverspin Full time ₱60,000 - ₱80,000 per year

    Position OverviewWe're looking for an Application Support Engineer to join our team As a key member of the Application Support Team, the Application Support Engineer plays a critical role in maintaining the health and performance of our infrastructure. You'll be responsible for real-time monitoring, issue resolution, and operational support to ensure uptime...

  • Application Support Engineer

    1 week ago

    Manila, National Capital Region, Philippines Penbrothers Full time ₱1,200,000 - ₱2,400,000 per year

    We are seeking anApplication Support Engineerwith stronghands-on experience in setting up and maintaining monitoring tools and dashboards (Zabbix, Grafana, Elasticsearch). In this role, you'll go beyond end-user monitoring—you'll be building, fine-tuning, and optimizing the systems that keep our applications reliable and performant.What You'll Do:24/7...

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines Questronix Corporation Full time ₱40,000 - ₱80,000 per year

    Job Description:Maintaining and upgrading software applications. Troubleshooting technical issues and providing solutions. Ensuring system security and stability. Assisting in the development and implementation of new software features. Communicating with developers, users, and other stakeholders. Performing system backups and data recovery tasks....

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines DXC Technology Full time

    APPLICATION SUPPORT ENGINEERDXC Technology PhilippinesTaguig, National Capital Region, Philippines (On-site/Hybrid)ABOUT DXCDXC Technology is a Fortune 500 Global IT Services Leader and is ranked at 152. Our more than 130,000 people in 70-plus countries are entrusted by our customers to deliver what matters most. We use the power of technology to deliver...

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱1,200,000 - ₱2,400,000 per year

    Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster...

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines The Depository Trust & Clearing Corporation (DTCC) Full time ₱900,000 - ₱1,200,000 per year

    Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills...

  • Application Support Engineer

    2 days ago

    Manila, National Capital Region, Philippines DTCC Full time ₱800,000 - ₱1,200,000 per year

    DescriptionDo you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real...

  • Application Support Engineer

    1 week ago

    Manila, National Capital Region, Philippines PEAK6 Full time ₱1,200,000 - ₱2,400,000 per year

    Who We AreApex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million...

  • Application Support Engineer

    2 weeks ago

    Manila, National Capital Region, Philippines Apex Fintech Solutions Full time ₱1,500,000 - ₱3,000,000 per year

    WHO WE AREApex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20 million...

  • L2 Application Support Engineer

    1 week ago

    Manila, National Capital Region, Philippines PSC Biotech Full time $80,000 - $120,000 per year

    Job InformationDate Opened11/04/2025Job TypeFull timeWork Experience3-5 yearsIndustrySoftwareCityMakati Commercial CenterState/ProvinceNational Capital Region (Manila)CountryPhilippinesJob DescriptionPSC Software a division of PSC Biotech, is a leading provider of cutting-edge, cloud-based quality management and regulatory compliance solutions. Our software...