beverage supervisor
5 days ago
This role ensures the delivery of exceptional guest experiences, supports operational efficiency, and upholds brand and service standards. The Beverage Supervisor will assist in staff supervision, inventory & stock management, training, and ensuring compliance with health, safety, and regulatory requirements.
Job Responsibilities
- Supervise daily beverage operations in assigned areas (bars, lounges, casino floor, etc.)
- Ensure consistent delivery of high-quality beverage service and guest satisfaction
- Lead, coach, and motivate team members to meet performance and service standards
- Support scheduling, shift planning, and efficient deployment of staff
- Supervise daily beverage operations in assigned areas (bars, lounges, casino floor, etc.)
- Ensure consistent delivery of high-quality beverage service and guest satisfaction
- Lead, coach, and motivate team members to meet performance and service standards
- Support scheduling, shift planning, and efficient deployment of staff
- Conduct training for bartenders, bar backs, and servers on product knowledge and service etiquette.
- Monitor bar setup, cleanliness, hygiene, and compliance with safety regulations
- Assist in inventory control, ordering, receiving, and tracking of beverage stock
- Ensure proper handling of cash, POS transactions, and adherence to financial procedures
- Address and resolve guest concerns or complaints promptly and professionally
- Support the Beverage Manager with promotional activations, special events, and seasonal menus
- Collaborate with other departments Including Culinary, Security, and Gaming to ensure smooth operations
EXPERIENCE REQUIRED
- Minimum two to three (2-3) years' experience of supervisory in a high-volume bar or luxury hotel/casino environment
KEY COMPETENCIES AND SKILLS
- Strong knowledge of beverage products Including spirits, wines, cocktails, and non-alcoholic offerings
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Familiarity with POS systems and basic Inventory procedures
- Certification in Responsible Service of Alcohol or equivalent preferred
- Flexible working hours including nights, weekends, and holidays
- Guest-centric mindset with a locus on service excellence
- Strong problem-solving and decision-making abilities
- High attention to detail and commitment to quality standards
- Ability to multitask and work in a fast-paced environment
- Professional demeanor and strong sense of integrity
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