Operations Analyst

A Workforce Analyst is an integral role in the operations of our Bacolod office.  Someone who has a high level of attention to detail, knowledgeable in different reporting platforms, proficient user of Microsoft Office and has a strong analytical mindset.Day-to-day responsibilities:A. Manage the global seat allocation for agents.B. Consolidation of data...

The Managed Services Systems Analyst will be responsible for providing advanced technical support and maintenance of managed infrastructure. This includes physical and virtual desktops, servers, applications, and data for both on-premises and cloud customers. The role ensures operational excellence, system reliability, and compliance with service level...

Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity,...

Transcom is looking for talented individuals like you to join our awesome team Be the next Workforce Manager for our Transcom Bacolod site.Join our Transcom Family as a Workforce ManagerThe Workforce Manager possesses a strong knowledge of real time management workforce, scheduling employees, workload forecasting, staff planning, reporting/analytics, and...

Apply today and start your journey with UbiquityThe Responsibilities:Understanding of key business objectives, timeframes, and requirements associated with Workforce Management.Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals...

Apply today and start your journey with UbiquityThe Responsibilities:Understanding of key business objectives, timeframes, and requirements associated with Workforce Management.Responsible for tracking, forecasting analyzing real time management and planning of assigned call volume, headcount requirements, shrinkage, attrition and handle time goals...

Join BCM One's growing global telecommunications team as a Customer Support Administrator, (internally referred to as a Line Number Porting Analyst).  The LNP Analyst is focused on providing quality customer service, strong task management skills and the ability to identify problems and provide constructive resolution. Fresh graduates and entry level...

Responsible for collecting, analyzing, and interpreting data to provide business insights. Key duties include creating dashboards and reports, collaborating with other departments to understand needs, ensuring data integrity, and using BI tools like SQL and Power BI to support strategic decisions.Key responsibilitiesData analysis: Collect and analyze data...

The Billing Operations Analyst/Sales Support Analyst provides administrative support to internal sales customers. This role partners closely with sales operations, sales and service team members to drive greater efficiencies with processes, reporting, tools, and to improve service and sales productivity. They also assist as first level support on team...

Job Title: Operations Analyst Reports to: Client/Carrier Service Desk ManagerIntelligent Audit is a fast growing freight audit & business analytics technology company helping our customers become smarter shippers - shipping to their customers faster, cheaper, and with less delivery exceptions. We use big data to help our customers remove inefficiencies in...